L2 Team Hime Posted April 15, 2021 L2 Team Share Posted April 15, 2021 Hello Everyone, We are actively working on addressing the current latency issues experienced in game. As we work on these issues, we will need to bring the servers offline. So with that, we will have an unscheduled maintenance to change the server hardware. All Live servers will be unavailable at 1:00 p.m. PDT (10:00 p.m GMT+1). Game servers will be unavailable for approximately 1 hour and 30 minutes. Thank you for bearing with us! 2 3 3 Link to comment Share on other sites More sharing options...
Infraction Posted April 15, 2021 Share Posted April 15, 2021 Finally! Link to comment Share on other sites More sharing options...
Rahliah Posted April 15, 2021 Share Posted April 15, 2021 @Hime Would you be able to indicate your troubleshooting steps and testing by chance? What are your theories as to the issues that are causing the performance decline? Will you be testing any of the suggestions the community has indicated such as the disabling of the Greedy Chests and the watchful players thereof and disabling the Ranking System as a test? Any transparency here of some work or troubleshooting steps may help ease the community's mind that NCsoft has been listening and could help restore some faith in some of the player base. Regards, Clobberstomp 5 Link to comment Share on other sites More sharing options...
L2 Team Juji Posted April 15, 2021 L2 Team Share Posted April 15, 2021 10 minutes ago, Rahliah said: @Hime Would you be able to indicate your troubleshooting steps and testing by chance? What are your theories as to the issues that are causing the performance decline? Will you be testing any of the suggestions the community has indicated such as the disabling of the Greedy Chests and the watchful players thereof and disabling the Ranking System as a test? Any transparency here of some work or troubleshooting steps may help ease the community's mind that NCsoft has been listening and could help restore some faith in some of the player base. Regards, Clobberstomp Here is a list of temporary solutions we have tried in the past to address the latency issue on top of other backend optimizations, network adjustments, and hardware upgrades: Disabled Auto Hunting Auto-hunting targeting speed changes NPC spawn times increased in Timed Hunting Zones Timed Hunting Zone UI disabled NPC spawn times increased in following field zones: Altar of Evil Pavel Ruins Archaic Laboratory Garden of Genesis Guillotine Fortress Seed of Hellfire Land of Chaos Plunderous Plains Ranking system logic changed Ranking system disabled Character creation disabled Restricted server capacity Auto-kick for dead AFK characters logged for 60 minutes Instant HP Potion logic changed Attack speed logic changed for Dual Weapons 1 3 Link to comment Share on other sites More sharing options...
Rahkshi Posted April 15, 2021 Share Posted April 15, 2021 22 minutes ago, Hime said: Hello Everyone, We are actively working on addressing the current latency issues experienced in game. As we work on these issues, we will need to bring the servers offline. So with that, we will have an unscheduled maintenance to change the server hardware. All Live servers will be unavailable at 1:00 p.m. PDT (10:00 p.m GMT+1). Game servers will be unavailable for approximately 1 hour and 30 minutes. Thank you for bearing with us! You've literally just switch the server locations... how can you need hardware change already? Link to comment Share on other sites More sharing options...
L2 Team Hime Posted April 15, 2021 Author L2 Team Share Posted April 15, 2021 1 minute ago, Rahkshi said: You've literally just switch the server locations... how can you need hardware change already? We're working through all the potential places the issues could be coming from. 5 Link to comment Share on other sites More sharing options...
Gusmanaki Posted April 15, 2021 Share Posted April 15, 2021 3 weeks exp event and server went down a lot of times... 1 week extansion would be a must.. Link to comment Share on other sites More sharing options...
KingNothing Posted April 15, 2021 Share Posted April 15, 2021 6 minutes ago, Juji said: H NPC spawn times increased in following field zones: Altar of Evil Pavel Ruins Archaic Laboratory Garden of Genesis Guillotine Fortress Seed of Hellfire Land of Chaos Plunderous Plains Any of these have players in it. Coal mines is probably the most crowded place in whole l2, with tons of monsters per square and with a very high respawn rate. Link to comment Share on other sites More sharing options...
L2 Team Juji Posted April 15, 2021 L2 Team Share Posted April 15, 2021 Just now, KingNothing said: Any of these have players in it. Coal mines is probably the most crowded place in whole l2, with tons of monsters per square and with a very high respawn rate. These hunting zone changes were done back in 2019. Link to comment Share on other sites More sharing options...
AndyT Posted April 15, 2021 Share Posted April 15, 2021 So you GM's keep saying you're thinking about what Items/Buffs/Pots(Supplies you're going to be giving out... Any word on these yet?!? Or we still have to see how much more worse it gets before anything is giving out?!? this NEW SERVER!?! Or So called new server... Link to comment Share on other sites More sharing options...
KingNothing Posted April 15, 2021 Share Posted April 15, 2021 2 minutes ago, Juji said: These hunting zone changes were done back in 2019. I might be wrong, but back then all hunting zones were changed but coal mines. Link to comment Share on other sites More sharing options...
hawninsh Posted April 15, 2021 Share Posted April 15, 2021 I understand that this is an old game, but if NCWest have decent monitoring and logging systems things should have been identified by now. Now if we see that this is going on for over 2 years, and this have not been solved yet im pretty sure NCWest will loose a lot of customers and players, so for the sake of our community put that overtime (especially devs) in and do not stop until this is completely solved. Too many people frustrated and the issue is present for far too long, so please understand that people are way over their patience. Link to comment Share on other sites More sharing options...
GNsoon Posted April 15, 2021 Share Posted April 15, 2021 40 minutes ago, Hime said: Hello Everyone, We are actively working on addressing the current latency issues experienced in game. As we work on these issues, we will need to bring the servers offline. So with that, we will have an unscheduled maintenance to change the server hardware. All Live servers will be unavailable at 1:00 p.m. PDT (10:00 p.m GMT+1). Game servers will be unavailable for approximately 1 hour and 30 minutes. Thank you for bearing with us! 18 minutes ago, Juji said: Here is a list of temporary solutions we have tried in the past to address the latency issue on top of other backend optimizations, network adjustments, and hardware upgrades: Disabled Auto Hunting Auto-hunting targeting speed changes NPC spawn times increased in Timed Hunting Zones Timed Hunting Zone UI disabled NPC spawn times increased in following field zones: Altar of Evil Pavel Ruins Archaic Laboratory Garden of Genesis Guillotine Fortress Seed of Hellfire Land of Chaos Plunderous Plains Ranking system logic changed Ranking system disabled Character creation disabled Restricted server capacity Auto-kick for dead AFK characters logged for 60 minutes Instant HP Potion logic changed Attack speed logic changed for Dual Weapons @Juji @Hime PLEASE, PLEASE AND PLEASE: CAN U TRY NOW DISABLE RANKING SYSTEM, PLEASE PLEASE TRY NOW 1 Link to comment Share on other sites More sharing options...
cancerdancer1337 Posted April 15, 2021 Share Posted April 15, 2021 1 minute ago, GNsoon said: @Juji @Hime PLEASE, PLEASE AND PLEASE: CAN U TRY NOW DISABLE RANKING SYSTEM, PLEASE PLEASE TRY NOW Ranking system logic changed Ranking system disabled Link to comment Share on other sites More sharing options...
L2 Team Juji Posted April 15, 2021 L2 Team Share Posted April 15, 2021 4 minutes ago, cancerdancer1337 said: Ranking system logic changed Ranking system disabled We disabled rankings twice: https://forums.lineage2.com/topic/14770-live-unscheduled-server-maintenance-thursday-august-22/https://forums.lineage2.com/topic/15037-live-server-maintenance-wednesday-september-11-2019 2 Link to comment Share on other sites More sharing options...
MadJuice Posted April 15, 2021 Share Posted April 15, 2021 17 minutes ago, Gusmanaki said: 3 weeks exp event and server went down a lot of times... 1 week extansion would be a must.. its not fit to me. 1 week xp extension is win win to them. cause already a lot of cakes pots etc bought for nothing. Link to comment Share on other sites More sharing options...
Tortoise Posted April 15, 2021 Share Posted April 15, 2021 @Juji Please disable Greed Treasusre Chests.. Server is crowded chars everywhere to look at them! Bring to us the Einhasad Shop plzzzz Link to comment Share on other sites More sharing options...
AuXxRomania Posted April 15, 2021 Share Posted April 15, 2021 @Juji @hime hi guys,but if you take a look on server if you log in like a gm you will see what is first problem.Go in all greedy chest spawn zones and u will see how ppl using bot to log x nr off characters and keep them dead.in general i think is more ok for server when you make free events or exp events to let only 3 acc from one ip to log in... Link to comment Share on other sites More sharing options...
Akashha Posted April 15, 2021 Share Posted April 15, 2021 24 minutes ago, Juji said: Disabled Auto Hunting Auto-hunting targeting speed changes Maybe someone can help me make sense of these 2 options? 1. This would just make more people use oog automatization, which we all know nothing is done against, which would only slow down the server. Most of the other people would just stop playing, because that's the only way to grind right now. That helps in which way? 2. People complain because of the slow hunting due to the lag, so they remove the lag by slowing down the hunting speed (targeting) on a normal running server. The result? A server without lag but roughly with the same killing speed. Is the complaint resolved? I would say no. Link to comment Share on other sites More sharing options...
GNsoon Posted April 15, 2021 Share Posted April 15, 2021 18 minutes ago, cancerdancer1337 said: Ranking system logic changed Ranking system disabled @Juji Maybe new server machine now + ranking system disabled will help, if u dont try now... BTW CAN U ROLL BACK TO THE FIRSTS SERVER SETTING AFTER MIGRATIONS? WAS LAGGING MOVINGS BUT NO ATKSPD AND SKILLSPEED....WAS PREFERING IT....REALLY AMAZING ATK/SKILLING SPEED EVEN IF LOGGED ALL DAY.....idk why now isnt Link to comment Share on other sites More sharing options...
Blazehound Posted April 15, 2021 Share Posted April 15, 2021 All these experiments you make, are on our expense, we bought boost potions/party cakes/runes/prestige pack and so on, they all waste for nothing. Exp event didnt worked for us so far, you should really consider on a serious reward for our loss. Or just close the server for good and thats it Link to comment Share on other sites More sharing options...
cancerdancer1337 Posted April 15, 2021 Share Posted April 15, 2021 Just now, GNsoon said: @Juji MAYBE WITH NEW MACHINE WILL HELP, IF U DONT TRY NOW... BTW CAN U ROLL BACK TO THE FIRSTS SERVER SETTING AFTER MIGRATIONS? WAS LAGGING MOVINGS BUT NO ATKSPD AND SKILLSPEED....WAS PREFERING IT.... capslock much? Link to comment Share on other sites More sharing options...
frankznbeanz Posted April 15, 2021 Share Posted April 15, 2021 25 minutes ago, AndyT said: So you GM's keep saying you're thinking about what Items/Buffs/Pots(Supplies you're going to be giving out... Any word on these yet?!? Or we still have to see how much more worse it gets before anything is giving out?!? this NEW SERVER!?! Or So called new server... if i see one more bleepin moron ask about compensation at this time im gonna lose my damn mind, let these guys worry bout the bleep server that cant opperate correctly. a year from now when its said and fix then ask about the compensation, UNTIL then cancel your prestige and enjoy the view from town 3 Link to comment Share on other sites More sharing options...
Daarko Posted April 15, 2021 Share Posted April 15, 2021 WE NEED COMPENSATION Link to comment Share on other sites More sharing options...
Gusmanaki Posted April 15, 2021 Share Posted April 15, 2021 we need exp event until 04.28.2021... Link to comment Share on other sites More sharing options...
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