xNymue Posted June 10, 2021 Share Posted June 10, 2021 After the yesterday’s maintenance I bought a prestige pack and activated it instantly but after the reroll I lost it, I wrote 2 tickets already but no news! Only hello we will look into it and that’s it nothing more…. We have 2021 and you are a big company you should be able to respond immediately and fix those things, do something!!! @Juji @Hime Link to comment Share on other sites More sharing options...
L2 Team Juji Posted June 10, 2021 L2 Team Share Posted June 10, 2021 7 minutes ago, xNymue said: After the yesterday’s maintenance I bought a prestige pack and activated it instantly but after the reroll I lost it, I wrote 2 tickets already but no news! Only hello we will look into it and that’s it nothing more…. We have 2021 and you are a big company you should be able to respond immediately and fix those things, do something!!! @Juji @Hime Can you please send me your ticket number? Link to comment Share on other sites More sharing options...
putrik Posted June 10, 2021 Share Posted June 10, 2021 hi same problem here Link to comment Share on other sites More sharing options...
L2 Team Hime Posted June 10, 2021 L2 Team Share Posted June 10, 2021 26 minutes ago, putrik said: hi same problem here Please submit a ticket if you haven't done so already. Thank you! Link to comment Share on other sites More sharing options...
xNymue Posted June 10, 2021 Author Share Posted June 10, 2021 It’s been solved for me you can close the topic if you want thanks a lot! @Juji @Hime 1 1 Link to comment Share on other sites More sharing options...
putrik Posted June 11, 2021 Share Posted June 11, 2021 solved to me too 1 Link to comment Share on other sites More sharing options...
L2 Team Hime Posted June 11, 2021 L2 Team Share Posted June 11, 2021 Glad to hear and thank you for updating us! Link to comment Share on other sites More sharing options...
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