twocds Posted September 3, 2021 Share Posted September 3, 2021 I have downloaded and installed the latest nclauncher. When I click "Install Game" it has me agree to the EULA and then nothing. No other windows popping up or installation wizard that starts. Has anyone else had this issue and how did you resolve it? Link to comment Share on other sites More sharing options...
TraskPrime Posted September 3, 2021 Share Posted September 3, 2021 I am having the same issue. Brand new account today. Get the EULA screen then installation hangs. Windows Event related to KERNELBASE.dll. Link to comment Share on other sites More sharing options...
realhealer Posted September 3, 2021 Share Posted September 3, 2021 i have the same issue. Link to comment Share on other sites More sharing options...
Hellbender Posted September 4, 2021 Share Posted September 4, 2021 Why don't you all "Submit a ticket. They're pretty good about responding and there are now 3 of you with same problem. Link to comment Share on other sites More sharing options...
TraskPrime Posted September 4, 2021 Share Posted September 4, 2021 Ticket submitted. We will see. Seems like a pretty obvious bug that should have been caught by QA. 1 Link to comment Share on other sites More sharing options...
twocds Posted September 4, 2021 Author Share Posted September 4, 2021 Holiday weekend looking forward to playing...come on, fix this please Link to comment Share on other sites More sharing options...
Murkan Posted September 4, 2021 Share Posted September 4, 2021 19 hours ago, twocds said: I have downloaded and installed the latest nclauncher. When I click "Install Game" it has me agree to the EULA and then nothing. No other windows popping up or installation wizard that starts. Has anyone else had this issue and how did you resolve it? I have the same problem, I installed the patch, since I bought a new computer, installed the patch, it happened correctly, when it comes to installing the game, a window appears to agree with the terms and rules of the game, I say yes and stop there, there is only a message saying that the game is being installed, but no percentage bar, I go to the patch directory that is in windows and does not show the Lineage 2 folder being created and so on. Link to comment Share on other sites More sharing options...
KoberKiller Posted September 4, 2021 Share Posted September 4, 2021 Same issue, i'v tryied all the ways to install but all fail, don't have other way to download aden game? Link to comment Share on other sites More sharing options...
madcrowler Posted September 4, 2021 Share Posted September 4, 2021 It's the same with me. I already leave the launcher installing for 2 hours and nothing happened. I have already autered regions and it is of no use. I was happy to be able to play on holiday, but apparently it won't happen. Link to comment Share on other sites More sharing options...
Wachomen Posted September 4, 2021 Share Posted September 4, 2021 The Launcher break and i can't install the game PLS! Link to comment Share on other sites More sharing options...
twocds Posted September 4, 2021 Author Share Posted September 4, 2021 I tried deleting and reinstalling again from the website... same thing. Can't install and getting nothing after agreeing to the EULA. Link to comment Share on other sites More sharing options...
Murkan Posted September 4, 2021 Share Posted September 4, 2021 What annoys is the slowness of the team, I have already uninstalled the launcher several times and nothing, I log into my account, open the game patch and nothing, it stays there, the percentage bar does not appear showing that the game is being downloaded, and more funny, the laucher, that part where we type login and password is in the old version too, my PC is new, I bought it this week, uses windows 10 and so on. I want how many centuries it will take them to answer this question, because it's a shame a game that doesn't download. Link to comment Share on other sites More sharing options...
Lyfiasama Posted September 4, 2021 Share Posted September 4, 2021 (edited) 37 minutes ago, Murkan said: What annoys is the slowness of the team, I have already uninstalled the launcher several times and nothing, I log into my account, open the game patch and nothing, it stays there, the percentage bar does not appear showing that the game is being downloaded, and more funny, the laucher, that part where we type login and password is in the old version too, my PC is new, I bought it this week, uses windows 10 and so on. I want how many centuries it will take them to answer this question, because it's a shame a game that doesn't download. Try Download Drive Booster & check if u have any game update , I use that & solved all my problems. I have win 10 too , one day I got license update and all problems started then fixed with that. Edited September 4, 2021 by Lyfiasama More info. Link to comment Share on other sites More sharing options...
Gard Posted September 4, 2021 Share Posted September 4, 2021 same problem.. when i can do install game. Launcher freezing and must turn off through task manager Link to comment Share on other sites More sharing options...
Gard Posted September 4, 2021 Share Posted September 4, 2021 but others game from NC launcher work fine. Only this problem have lineage 2 Link to comment Share on other sites More sharing options...
Murkan Posted September 4, 2021 Share Posted September 4, 2021 35 minutes ago, Lyfiasama said: Try Download Drive Booster & check if u have any game update , I use that & solved all my problems. I have win 10 too , one day I got license update and all problems started then fixed with that. Thanks for the tip, but the computer is new, all drivers updated, windows 10 original and everything else, I can download other games, except Lineage 2, as I said, I bought the computer, and it was giving 100% HD, common bug of Windows 10, but I had managed to download the game, and this was on Monday, after the 100% HD problem, the assistance reset the system bringing it back to factory default, resetting everything, and yesterday when I resolved download again, don't download, the patch locks, it only closes when I use the task manager, nor the close button, closes, it's locking the patch, and by the amount of people, it's the patch's bug. Link to comment Share on other sites More sharing options...
panko Posted September 4, 2021 Share Posted September 4, 2021 Same problem Link to comment Share on other sites More sharing options...
TimmyTheBFG Posted September 4, 2021 Share Posted September 4, 2021 I am having the same issue. I submitted a ticket a few hours ago so guess I will have to wait. Link to comment Share on other sites More sharing options...
Murkan Posted September 4, 2021 Share Posted September 4, 2021 Things I noticed... 1 - When we are installing laucher, it looks for updates, but I notice that this version is different from the most recent version, since I had the game installed on my other computer that failed, I have a new one, with windows 10, the old one was windows 7. 2 - When we enter our login and password, it goes to the common screen, we click on install the game and it opens a dialog for us to agree with the terms and rules, we click on "agree" and the parch crashes, there is no as you close the patch through x, and even when we right-click and close, sometimes the patch is still open in the background, this is some update that happened in the Wednesday maintenance, why do I say that, i bought the new computer on tuesday, tuesday i installed the game, but on wednesday i was forced to reset the pc to how it came from the factory due to the 100% HD bug which was fixed, but yesterday thursday night i went to install and this is happening, this is some file or something like some file that NCsoft put in Wednesday's update. Link to comment Share on other sites More sharing options...
KoberKiller Posted September 4, 2021 Share Posted September 4, 2021 I'm trying to run NCsoft Launcher in old version but without succes, i'v tryed to exclue the ''self updater'' too but the launcher didn't run without the archive... Link to comment Share on other sites More sharing options...
adrr Posted September 4, 2021 Share Posted September 4, 2021 I've the same problem. I just reinstall windows, I already disabled firewall and updated windows. Nothing work. Link to comment Share on other sites More sharing options...
iDuffBrith Posted September 4, 2021 Share Posted September 4, 2021 I'm having the same problem and from what I've seen many other players as well, the team has to give some feedback about it! @Sunshine @Hime Link to comment Share on other sites More sharing options...
adrr Posted September 4, 2021 Share Posted September 4, 2021 probably they won't solve it now.. it's weekend Link to comment Share on other sites More sharing options...
realhealer Posted September 4, 2021 Share Posted September 4, 2021 i managed to find a way around, but need another computer with L2, i copied the game from 1 pc to one with issue, and scanned for installed game. and NC blamed my PC in the ticket saying it wasnt good enough, works fine now im ingame.... Link to comment Share on other sites More sharing options...
KoberKiller Posted September 4, 2021 Share Posted September 4, 2021 19 minutes ago, realhealer said: i managed to find a way around, but need another computer with L2, i copied the game from 1 pc to one with issue, and scanned for installed game. and NC blamed my PC in the ticket saying it wasnt good enough, works fine now im ingame.... What version of L2 u copied? I'v tried to install interlude and scan it but the NCsoft Launcher didn't recognize... So i think its needed to instal other late version to try this but didn't find other place to download some final verison... Link to comment Share on other sites More sharing options...
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