Slycutter Posted October 6, 2021 Share Posted October 6, 2021 @Juji@Sunshine@Himehttps://us.ncsoft.com/en-us/cross-promos/l2mbeta/lineage2?src=l2hero&_gl=1*w6ucbi*_ga*mtgxmdgxntczmy4xnjmzntmwnzgy*_ga_tpnwxpf7y3*mtyzmzuzmdc4ms4xljeumtyzmzuzmdgwnc4w It is not recognizing our L2 / PlayNC accounts and passwords to claim the keys or serial codes for L2/Aden/Classic servers. 7 day vitality maintaining rune on Live server is a huge boost for many of us so can you find out why this isn't working with our PlayNC accounts? I selected US, Lineage 2 and enter my account ID and password and says not recognized. I tried 3 of my accounts none could complete the login. Link to comment Share on other sites More sharing options...
Slycutter Posted October 6, 2021 Author Share Posted October 6, 2021 Seems there is an error because on a lark i tried using a phone number and defaults everything to Korean country code and PlayNC accounts. Can this be fixed or please remove it from our site if it is not intended for us. Link to comment Share on other sites More sharing options...
Slycutter Posted October 6, 2021 Author Share Posted October 6, 2021 FYI this is not spam so don't give me a warning lol cannot update my thread. So far its like this. We do not have PlayNC accounts on the Korean site. So we have to register for a plaync account and use the code our site gives us to get the Beta key automatic selection. Just so you guys know that part now since it isn't stated we have to re-register our emails. Now to moving on to part 2 of the question. How do I claim the rewards I am suppose to get for signing up for the Beta for L2M on the PC? Because again that information is missing also I think you have the event rewards mislabel as the magic lamp should be aden and VIP scrolls classic no? Thanks Link to comment Share on other sites More sharing options...
Konta Posted October 6, 2021 Share Posted October 6, 2021 I have the same issue, try to log with my everyday account and says the account does not exists. Then created a new account and after following all steps and put register with the code I got in Lineage 2 website it gives you nothing. So I think: if the registration fail, well IDK what to do to make it right. if the items for lineage 2 normal will be distributed at a later date it's ok, but plz clarify that will be the case. So Plz @Juji @Hime @Sunshine or any community manager can enlight us about this confusion plz =3 Link to comment Share on other sites More sharing options...
Moderators Hyunkel Posted October 6, 2021 Moderators Share Posted October 6, 2021 Hi all, Serial codes should be issued by PlayNC. You will then be able to redeem them on your NCW account. Link to comment Share on other sites More sharing options...
Mete Posted October 6, 2021 Share Posted October 6, 2021 22 minutes ago, Hyunkel said: Hi all, Serial codes should be issued by PlayNC. You will then be able to redeem them on your NCW account. Nope it says The serial code you entered is invalid. 1 Link to comment Share on other sites More sharing options...
Nahiara Posted October 6, 2021 Share Posted October 6, 2021 The serial code they give you when you register for the beta doesnt works in NCW account. NC always scamming us 1 Link to comment Share on other sites More sharing options...
Caligula Posted October 6, 2021 Share Posted October 6, 2021 1 hour ago, Hyunkel said: Hi all, Serial codes should be issued by PlayNC. You will then be able to redeem them on your NCW account. None of the people i know can receive the serial code Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted October 6, 2021 L2 Team Share Posted October 6, 2021 Hey everyone - I'm doing my best to work with the Mobile team to get you answers. Thanks for the patience! Link to comment Share on other sites More sharing options...
iHyperlite Posted October 6, 2021 Share Posted October 6, 2021 also broken for me. the code we get to redeem, i believe that has to be entered when we log in to the L2M website to then get a code for Lineage 2. However, when trying to log in it tells me my information is wrong. I even selected the Lineage 2 account type. I would definitely like to get this sorted out. Link to comment Share on other sites More sharing options...
TheBuffer Posted October 6, 2021 Share Posted October 6, 2021 1 hour ago, Sunshine said: Hey everyone - I'm doing my best to work with the Mobile team to get you answers. Thanks for the patience! Same error here. I got the key and the last 3 hours i try to click on "Redeem Code on Lineage2M Site" and i get this error message: Unable to load the page temporarily. Please try again later. Also, in news https://www.lineage2.com/news/l2m-closed-beta-rewards you mentioned vit maintain rune for 15 days and in L2M site it says for 7 days. Can you please confirm if it's 7 or 14 days? Link to comment Share on other sites More sharing options...
TheBuffer Posted October 6, 2021 Share Posted October 6, 2021 Sorry for double posting, i cannot edit my above post but............ THIS MUSIC!!!!!!!!!!!! https://www.youtube.com/watch?v=Oc2nW2dhX04 Link to comment Share on other sites More sharing options...
bremen231 Posted October 6, 2021 Share Posted October 6, 2021 Same cant login to register to beta with any of my accounts says invalid login even though im using a plaync account to post here. Also if try make new account to enter beta code it says this service is restricted currently for you. Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted October 6, 2021 L2 Team Share Posted October 6, 2021 6 hours ago, Slycutter said: How do I claim the rewards I am suppose to get for signing up for the Beta for L2M on the PC? Rewards for participating will be handled after the Closed Beta ends. 6 hours ago, Slycutter said: Because again that information is missing also I think you have the event rewards mislabel as the magic lamp should be aden and VIP scrolls classic no? While the items in the image are swapped, the description in the article is correct: Lineage II: (1) Vitality Maintaining Rune (15 7 Days) Lineage II Aden (5) Magic Lamp Charging Potion Lineage Classic : (4) VIP Scroll - 800 In case there are any more questions, please refer to the official Lineage2M FAQ for more information: https://help.plaync.com/faq/l2mnu Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted October 6, 2021 L2 Team Share Posted October 6, 2021 42 minutes ago, bremen231 said: Same cant login to register to beta with any of my accounts says invalid login even though im using a plaync account to post here. Also if try make new account to enter beta code it says this service is restricted currently for you. This may be related to the region you're located in—if you fall into any region outside of what's listed in the FAQ, you may be blocked: https://help.plaync.com/faq/l2mnu Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted October 6, 2021 L2 Team Share Posted October 6, 2021 1 hour ago, TheBuffer said: Also, in news https://www.lineage2.com/news/l2m-closed-beta-rewards you mentioned vit maintain rune for 15 days and in L2M site it says for 7 days. Can you please confirm if it's 7 or 14 days? Confirming that it is 7-day. Link to comment Share on other sites More sharing options...
Mephist0 Posted October 6, 2021 Share Posted October 6, 2021 1 hour ago, Sunshine said: Rewards for participating will be handled after the Closed Beta ends. While the items in the image are swapped, the description in the article is correct: Lineage II: (1) Vitality Maintaining Rune (15 7 Days) Lineage II Aden (5) Magic Lamp Charging Potion Lineage Classic : (4) VIP Scroll - 800 In case there are any more questions, please refer to the official Lineage2M FAQ for more information: https://help.plaync.com/faq/l2mnu Is it 15 days or 7 days? Because the article now says 7 days... What a mess. Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted October 6, 2021 L2 Team Share Posted October 6, 2021 1 minute ago, Mephist0 said: Is it 15 days or 7 days? Because the article now says 7 days... What a mess. I confirmed that it is indeed 7-day - updating my original post up top to reflect this change. Link to comment Share on other sites More sharing options...
Mephist0 Posted October 6, 2021 Share Posted October 6, 2021 Come on @Sunshine, shine with the community after all this mess. Make that rune 15 days, make all this ppl happy I want you to come and say "You know what? You are right... but not 15 days... a complete month (drop mic)" Link to comment Share on other sites More sharing options...
L2 Team Sunshine Posted October 6, 2021 L2 Team Share Posted October 6, 2021 32 minutes ago, Mephist0 said: Come on @Sunshine, shine with the community after all this mess. Make that rune 15 days, make all this ppl happy I want you to come and say "You know what? You are right... but not 15 days... a complete month (drop mic)" HA! Well, if the decision was up to me I would if I could, but I can't, so I don't. Link to comment Share on other sites More sharing options...
extase1987 Posted October 6, 2021 Share Posted October 6, 2021 @LIME I am from Luxembourg. When registering to the website, my country does not even show up in the list despite I live in the middle between France, Germany, Belgium. You know BENELUX (Belgium, Nederlands & Luxembourg). Link to comment Share on other sites More sharing options...
iHyperlite Posted October 7, 2021 Share Posted October 7, 2021 I am in the USA. It doesnt work. Link to comment Share on other sites More sharing options...
Mete Posted October 7, 2021 Share Posted October 7, 2021 Just now, iHyperlite said: I am in the USA. It doesnt work. it does, apparently you 'll get the code on November 7 2 hours ago, Sunshine said: Rewards for participating will be handled after the Closed Beta ends. Link to comment Share on other sites More sharing options...
iHyperlite Posted October 7, 2021 Share Posted October 7, 2021 7 minutes ago, Mete said: it does, apparently you 'll get the code on November 7 when i try to log in, it keeps telling me my login and pw are incorrect. its not incorrect. Link to comment Share on other sites More sharing options...
Mete Posted October 7, 2021 Share Posted October 7, 2021 Just now, iHyperlite said: when i try to log in, it keeps telling me my login and pw are incorrect. its not incorrect. you have to create a new account, the after you have and logged yourself in (you can use the same email as your l2 account) scoll down to near the bottom of the page, click on lineage 2 and past in the code Link to comment Share on other sites More sharing options...
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