Dawe Posted January 5, 2022 Share Posted January 5, 2022 I've noticed a problem with the compatibility between the game and the new W11... The game just closes randomly, without the usual error reporting tool, that usually opens. Here is the info from the event viewer: Quote - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2022-01-05T18:30:48.2607584Z" /> <EventRecordID>2823</EventRecordID> <Correlation /> <Execution ProcessID="11692" ThreadID="0" /> <Channel>Application</Channel> <Computer>Home</Computer> <Security /> </System> - <EventData> <Data>L2.bin</Data> <Data>4.0.76.0</Data> <Data>61a70a26</Data> <Data>KERNEL32.DLL</Data> <Data>10.0.22000.318</Data> <Data>28518903</Data> <Data>c0000096</Data> <Data>00098e3e</Data> <Data>337c</Data> <Data>01d8024de1c91ee4</Data> <Data>C:\Program Files (x86)\NCSOFT\Lineage2\System\L2.bin</Data> <Data>C:\WINDOWS\System32\KERNEL32.DLL</Data> <Data>91ef0271-3c9c-45ad-a2b7-345f8e55a302</Data> <Data /> <Data /> </EventData> </Event> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2022-01-05T18:30:48.2607584Z" /> <EventRecordID>2823</EventRecordID> <Correlation /> <Execution ProcessID="11692" ThreadID="0" /> <Channel>Application</Channel> <Computer>Domov</Computer> <Security /> </System> - <EventData> <Data>L2.bin</Data> <Data>4.0.76.0</Data> <Data>61a70a26</Data> <Data>KERNEL32.DLL</Data> <Data>10.0.22000.318</Data> <Data>28518903</Data> <Data>c0000096</Data> <Data>00098e3e</Data> <Data>337c</Data> <Data>01d8024de1c91ee4</Data> <Data>C:\Program Files (x86)\NCSOFT\Lineage2\System\L2.bin</Data> <Data>C:\WINDOWS\System32\KERNEL32.DLL</Data> <Data>91ef0271-3c9c-45ad-a2b7-345f8e55a302</Data> <Data /> <Data /> </EventData> </Event> Quote - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2022-01-05T19:30:04.0212723Z" /> <EventRecordID>2833</EventRecordID> <Correlation /> <Execution ProcessID="3400" ThreadID="0" /> <Channel>Application</Channel> <Computer>Home</Computer> <Security /> </System> - <EventData> <Data>L2.bin</Data> <Data>4.0.76.0</Data> <Data>61a70a26</Data> <Data>KERNELBASE.dll</Data> <Data>10.0.22000.348</Data> <Data>71e3e134</Data> <Data>e06d7363</Data> <Data>0013eb22</Data> <Data>c28</Data> <Data>01d8024b6157d187</Data> <Data>C:\Program Files (x86)\NCSOFT\Lineage2\System\L2.bin</Data> <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data> <Data>2d13d2f0-371d-4f34-9d93-68bcaab0c999</Data> <Data /> <Data /> </EventData> </Event> As you can see, the KERNELBASE.dll or KERNEL32.DLL are failing... 1 Link to comment Share on other sites More sharing options...
GhostintheShell Posted January 14, 2022 Share Posted January 14, 2022 @JujiJuji or any GM can assist or relay Windows 11 work around or fix? Every one of my Windows 11 machines, crashes and log out without any error and all my Windows 10 machines are stable. This is a consistent issue seen across multiple people, multiple computers. It's a software issue, since W11 has been out for awhile now, has there been any updates or awareness of this subject? Link to comment Share on other sites More sharing options...
BruSsa Posted January 15, 2022 Share Posted January 15, 2022 i started to get this issue after windows 11 update KB5009566 in which they updated kernel32.dll, the game just disappears randomly Faulting module path: C:\WINDOWS\System32\KERNEL32.DLL known issues with the update After installing Windows 11, some image editing programs might not render colors correctly on certain high dynamic range (HDR) displays. This is frequently observed with white colors, which could display in bright yellow or other colors. This issue occurs when certain color-rendering Win32 APIs return unexpected information or errors under specific conditions. Not all color profile management programs are affected, and color profile options available in the Windows 11 Settings page, including Microsoft Color Control Panel, are expected to function correctly. After installing this update, IP Security (IPSEC) connections that contain a Vendor ID might fail. VPN connections using Layer 2 Tunneling Protocol (L2TP) or IP security Internet Key Exchange (IPSEC IKE) might also be affected. Link to comment Share on other sites More sharing options...
Dawe Posted February 18, 2022 Author Share Posted February 18, 2022 Quote <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2022-02-18T21:48:40.6921333Z" /> <EventRecordID>7511</EventRecordID> <Correlation /> <Execution ProcessID="8440" ThreadID="0" /> <Channel>Application</Channel> <Computer>Home</Computer> <Security /> </System> <EventData> <Data>L2.bin</Data> <Data>4.0.76.0</Data> <Data>61fb623c</Data> <Data>KERNEL32.DLL</Data> <Data>10.0.22000.434</Data> <Data>7fcb6c15</Data> <Data>c0000005</Data> <Data>00098e36</Data> <Data>10cc</Data> <Data>01d824f3583ea235</Data> <Data>C:\Program Files (x86)\NCSOFT\Lineage2\System\L2.bin</Data> <Data>C:\WINDOWS\System32\KERNEL32.DLL</Data> <Data>725b926d-0bab-4443-985a-af24e3014006</Data> <Data /> <Data /> </EventData> </Event> Link to comment Share on other sites More sharing options...
AshesOfAden Posted March 5, 2022 Share Posted March 5, 2022 Windows 11 have been awhile now so optimization had to be done awhile ago as other games have done adjustments ages(months) ago.. But sadly nc devs always behind (maybe we will get capability when windows 15 rolls out) I have placed a support ticket but they haven't answered , just round talks that its not supported. Quote My question was is anything have been flagged with devs about win11 issues? Quote Reply: Your ticket has been closed. Link to comment Share on other sites More sharing options...
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