Jump to content
Forums

Windows 11 Crashes


Recommended Posts

I've noticed a problem with the compatibility between the game and the new W11... The game just closes randomly, without the usual error reporting tool, that usually opens. Here is the info from the event viewer:

Quote
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-01-05T18:30:48.2607584Z" />
  <EventRecordID>2823</EventRecordID>
  <Correlation />
  <Execution ProcessID="11692" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>Home</Computer>
  <Security />
  </System>
- <EventData>
  <Data>L2.bin</Data>
  <Data>4.0.76.0</Data>
  <Data>61a70a26</Data>
  <Data>KERNEL32.DLL</Data>
  <Data>10.0.22000.318</Data>
  <Data>28518903</Data>
  <Data>c0000096</Data>
  <Data>00098e3e</Data>
  <Data>337c</Data>
  <Data>01d8024de1c91ee4</Data>
  <Data>C:\Program Files (x86)\NCSOFT\Lineage2\System\L2.bin</Data>
  <Data>C:\WINDOWS\System32\KERNEL32.DLL</Data>
  <Data>91ef0271-3c9c-45ad-a2b7-345f8e55a302</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-01-05T18:30:48.2607584Z" />
  <EventRecordID>2823</EventRecordID>
  <Correlation />
  <Execution ProcessID="11692" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>Domov</Computer>
  <Security />
  </System>
- <EventData>
  <Data>L2.bin</Data>
  <Data>4.0.76.0</Data>
  <Data>61a70a26</Data>
  <Data>KERNEL32.DLL</Data>
  <Data>10.0.22000.318</Data>
  <Data>28518903</Data>
  <Data>c0000096</Data>
  <Data>00098e3e</Data>
  <Data>337c</Data>
  <Data>01d8024de1c91ee4</Data>
  <Data>C:\Program Files (x86)\NCSOFT\Lineage2\System\L2.bin</Data>
  <Data>C:\WINDOWS\System32\KERNEL32.DLL</Data>
  <Data>91ef0271-3c9c-45ad-a2b7-345f8e55a302</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
Quote
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-01-05T19:30:04.0212723Z" />
  <EventRecordID>2833</EventRecordID>
  <Correlation />
  <Execution ProcessID="3400" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>Home</Computer>
  <Security />
  </System>
- <EventData>
  <Data>L2.bin</Data>
  <Data>4.0.76.0</Data>
  <Data>61a70a26</Data>
  <Data>KERNELBASE.dll</Data>
  <Data>10.0.22000.348</Data>
  <Data>71e3e134</Data>
  <Data>e06d7363</Data>
  <Data>0013eb22</Data>
  <Data>c28</Data>
  <Data>01d8024b6157d187</Data>
  <Data>C:\Program Files (x86)\NCSOFT\Lineage2\System\L2.bin</Data>
  <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
  <Data>2d13d2f0-371d-4f34-9d93-68bcaab0c999</Data>
  <Data />
  <Data />
  </EventData>
  </Event>

As you can see, the KERNELBASE.dll or KERNEL32.DLL are failing...

  • Like 1
Link to post
Share on other sites
  • 2 weeks later...

@JujiJuji or any GM can assist or relay Windows 11 work around or fix?  Every one of my Windows 11 machines, crashes and log out without any error and all my Windows 10 machines are stable.  This is a consistent issue seen across multiple people, multiple computers.  It's a software issue, since W11 has been out for awhile now, has there been any updates or awareness of this subject?

Link to post
Share on other sites

i started to get this issue after windows 11 update KB5009566 in which they updated kernel32.dll, the game just disappears randomly

Faulting module path: C:\WINDOWS\System32\KERNEL32.DLL

known issues with the update

After installing Windows 11, some image editing programs might not render colors correctly on certain high dynamic range (HDR) displays. This is frequently observed with white colors, which could display in bright yellow or other colors.

This issue occurs when certain color-rendering Win32 APIs return unexpected information or errors under specific conditions. Not all color profile management programs are affected, and color profile options available in the Windows 11 Settings page, including Microsoft Color Control Panel, are expected to function correctly.

 

After installing this update, IP Security (IPSEC) connections that contain a Vendor ID might fail. VPN connections using Layer 2 Tunneling Protocol (L2TP) or IP security Internet Key Exchange (IPSEC IKE) might also be affected.

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...