ITzYI Posted July 1, 2022 Share Posted July 1, 2022 Ncsoft looking at this bug? The event Cocktail overwrite the existing perm cocktail and change all to "Time Expiring"..... Link to comment Share on other sites More sharing options...
McByczek Posted July 1, 2022 Share Posted July 1, 2022 Now it will be like that, everything that they gave away is gradually taken away, if the game is not a great entertainment: D Link to comment Share on other sites More sharing options...
Administrators Hermes Posted July 1, 2022 Administrators Share Posted July 1, 2022 Hello, Thank you for bringing this issue to our attention. Our team is currently checking on this problem, and I will update you all once we have a solution. I apologize for the inconvenience this issue may have caused. Best Regards, Hermes Link to comment Share on other sites More sharing options...
Srfausto Posted July 1, 2022 Share Posted July 1, 2022 me too Link to comment Share on other sites More sharing options...
Kale Posted July 4, 2022 Share Posted July 4, 2022 hi, i had 150 emperor special cocktail PC in my private warehouse, now all of them have Deletion Date. Pleae fix it when you can. TY Link to comment Share on other sites More sharing options...
Administrators Hermes Posted July 7, 2022 Administrators Share Posted July 7, 2022 Hello everyone, I appreciate your patience while we looked into this issue. We have contacted a few affected players privately to obtain more information regarding the problem, and after conducting an investigation, we have verified the following: The "permanent" Emperor Cocktails reported to be replaced by the cooler's time-limited versions were never intended to be permanent. Instead, these Emperor Cocktails were all obtained through the 18th-anniversary event using the Coupon 18YEARSOFLINEAGEII. This code rewarded players with 150 items supposed to be removed during the maintenance on 5/25, as advised in the event article. The confusion happened because we did not carry the item removal as intended on 5/25, so the expiration date on the tooltip disappeared, and the items remained in the player's inventory until now. Since the Cooler Cocktails are the identical versions as in the 18th-anniversary Coupon, they stack, and the new expiration date is displayed. However, be advised that all Emperor Cocktails received from the 18th-anniversary coupon code will be removed on 07/27, regardless of whether they were stacked with the Cooler versions. Furthermore, there is no mixing of intended permanent Cocktails with the time-limited versions from the cooler. I hope the information above clarifies what happened, and I apologize for the inconvenience this issue may have caused you. Best Regards, Hermes 1 1 Link to comment Share on other sites More sharing options...
Trivak Posted July 7, 2022 Share Posted July 7, 2022 LoL, That is the best u Gms can do and "Best Regards" for all of u ppl. Making players upset is not a good idea for the 150 Emperor Cocktails. Link to comment Share on other sites More sharing options...
SrtMarques Posted July 7, 2022 Share Posted July 7, 2022 17 minutes ago, Trivak said: LoL, That is the best u Gms can do and "Best Regards" for all of u ppl. Making players upset is not a good idea for the 150 Emperor Cocktails. stop crying, you're complaining about free event items that were supposed to be deleted and weren't. Link to comment Share on other sites More sharing options...
USofA Posted July 10, 2022 Share Posted July 10, 2022 On 7/7/2022 at 3:04 PM, Hermes said: Hello everyone, I appreciate your patience while we looked into this issue. We have contacted a few affected players privately to obtain more information regarding the problem, and after conducting an investigation, we have verified the following: The "permanent" Emperor Cocktails reported to be replaced by the cooler's time-limited versions were never intended to be permanent. Instead, these Emperor Cocktails were all obtained through the 18th-anniversary event using the Coupon 18YEARSOFLINEAGEII. This code rewarded players with 150 items supposed to be removed during the maintenance on 5/25, as advised in the event article. The confusion happened because we did not carry the item removal as intended on 5/25, so the expiration date on the tooltip disappeared, and the items remained in the player's inventory until now. Since the Cooler Cocktails are the identical versions as in the 18th-anniversary Coupon, they stack, and the new expiration date is displayed. However, be advised that all Emperor Cocktails received from the 18th-anniversary coupon code will be removed on 07/27, regardless of whether they were stacked with the Cooler versions. Furthermore, there is no mixing of intended permanent Cocktails with the time-limited versions from the cooler. I hope the information above clarifies what happened, and I apologize for the inconvenience this issue may have caused you. Best Regards, Hermes You and your staff are wrong again. Those items were deleted only if they were in players inventory. Since they were given through the dimensional merchant some players decided to keep them there until after the deletion date. When they claimed them through the dimensional merchant to use during this exp event is when they did NOT stack and disappeared from players inventories. Maybe try a new investigation, or maybe get some more experience before making erroneous statements. Here is a better suggestion though....stop putting deletion dates on items and let players use them at their own convenience Link to comment Share on other sites More sharing options...
McByczek Posted July 12, 2022 Share Posted July 12, 2022 Don't worry about it, they'll delete everything. You only have to pay for the rest, they will make sure that you do not win anything, and that you will have nothing left after the event: D and then it's great: D Link to comment Share on other sites More sharing options...
Recommended Posts