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My new accout always has been locked !


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Why my accout always has been locked ? i just play one day. I take too much time for level up and do quest .  when im log next time .,the accout was locked . 

im so confused for it.      (due to suspicous activity,this accout has been locked )  ??? 

im contact support at appeal@ncsoft.com many times .but always reply me same message that do noting for me . i have no choice so i go here look for some help!

my accout   PU96233@yahoo.com , so pls some one can help me !

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