Yuuuull Posted May 11, 2023 Share Posted May 11, 2023 I paid for the transfer service from Naia to Chronos... and for a change I had one more mistake in the transfer of char ... the skills uped from DETHRONE FIRE, have been zeroed... And what did they ask of me? Patience!!! They forgot that it is difficult and expensive to upgrade the skills and stay more than a week still, it is not a solution... What compensation will NC provide to all the players who have made the transfer from Naia to Chronos and are in the same situation? We want answers, not requests for patience!!! Wait for answers!!! Link to comment Share on other sites More sharing options...
Administrators Hermes Posted May 11, 2023 Administrators Share Posted May 11, 2023 Hello, We are checking on this problem, and will provide an update when there is more information to share. Hermes Link to comment Share on other sites More sharing options...
Tokiwa Posted May 11, 2023 Share Posted May 11, 2023 i got my dethrone fire skill stats even without transfer reseted to lv 0 , they just said to" have patience" in the ticket and wait they fix , but i cant wait without enchant again , before i used my adena , time, so its normal things bug we are not perfect , but we need a fix too and its a thing what we can't wait to long time. @Hermes Link to comment Share on other sites More sharing options...
Yuuuull Posted May 11, 2023 Author Share Posted May 11, 2023 @Hermes My question is... what is compensation? I m lose opportunitty to leveling my skills every day... What's the solution? Thank you! Link to comment Share on other sites More sharing options...
MrDan Posted May 15, 2023 Share Posted May 15, 2023 Hello, @Hermes any news about the deleted DT skills,we will get them back? Link to comment Share on other sites More sharing options...
Helv Posted May 15, 2023 Share Posted May 15, 2023 Do you know why your skills got deleted in the first place? Any suggestion on what activities to avoid so that this does not happen to others or to you again? Yuuull mentioned server transfer, what else? Link to comment Share on other sites More sharing options...
Administrators Hermes Posted May 16, 2023 Administrators Share Posted May 16, 2023 Hello, We will be restoring the DT skills during today's maintenance. Please let us know if you still encounter any issues after today's maintenance is completed. We apologize for the inconvenience this issue has caused, and appreciate your patience while we worked to resolve it. Hermes 1 Link to comment Share on other sites More sharing options...
MrDan Posted May 16, 2023 Share Posted May 16, 2023 Thanks Link to comment Share on other sites More sharing options...
Tokiwa Posted May 17, 2023 Share Posted May 17, 2023 my dt skill still same nothing fixed.... Link to comment Share on other sites More sharing options...
Helv Posted May 17, 2023 Share Posted May 17, 2023 9 hours ago, Hermes said: Hello, We will be restoring the DT skills during today's maintenance. Please let us know if you still encounter any issues after today's maintenance is completed. We apologize for the inconvenience this issue has caused, and appreciate your patience while we worked to resolve it. Hermes Hi @Hermes, what is the root cause? Server transfers only or something else we should avoid? Link to comment Share on other sites More sharing options...
bentorero Posted May 17, 2023 Share Posted May 17, 2023 11 hours ago, Hermes said: Hello, We will be restoring the DT skills during today's maintenance. Please let us know if you still encounter any issues after today's maintenance is completed. We apologize for the inconvenience this issue has caused, and appreciate your patience while we worked to resolve it. Hermes still not restored!!! i will be needing an addl 1 lvl for each since i cannot upgrade this while the issue is ongoing! Link to comment Share on other sites More sharing options...
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