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purchase


vanndozin

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  • 2 weeks later...

uhm, gues what, I made a purchase on 16 september, till now the transfer wasn't made..

I asked them in 3 inquiries, and got the same damn answer...

Reply

Hello,

Thank you for reaching out to us once more.

I sincerely apologize for the frustration this issue has caused.

After verifying your request, we have checked the investigation is still processing.

If there are any updates, we will inform you on the previous ticket.

I apologize again for this inconvenience.

Regards

NCSOFT Support Team

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This morning I bought 50 euro of ncoins,everything went fine,transaction,got a mail about the purchase,got a sms about the transaction,but no ncoin.in every game when I bought something it happened right away in a second.Here they take your money in a second and they don't give you any information when you will get the thing you bought 

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  • 2 weeks later...

As I Live in Canada... and when they Geo-Locked me from buying codes on Amazon.com(which always worked for me before that), each and every time I buy Ncoin is a lottery. One time I get the coins in minutes, the next time it takes some yakity-yak and a few days before I saw them.(If I had enough reason to pay for premium VPN and had a US Address to give them, I could buy Ncoin on Amazon.com again)

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