rkn Posted September 24, 2018 Share Posted September 24, 2018 Guys you have error page when you go to buy Classic launch packs? Link to comment Share on other sites More sharing options...
Moldy Posted September 24, 2018 Share Posted September 24, 2018 i get error too Link to comment Share on other sites More sharing options...
Nertea Posted September 24, 2018 Share Posted September 24, 2018 (edited) Quote Hello there, Thank you for contacting us. There is currently an issue with purchasing the L2 Classic Packs. We are currently investigating the matter. We will let you know once we have further information regarding this. Thank you for your patience. Regards, Samantha NCSOFT Support Team Edited September 24, 2018 by Nertea Link to comment Share on other sites More sharing options...
Moldy Posted September 24, 2018 Share Posted September 24, 2018 either they just fixed it or it was a paypal issue as it just worked on my credit card Link to comment Share on other sites More sharing options...
rkn Posted September 26, 2018 Author Share Posted September 26, 2018 what is going on still we ccant buy Classic Launch Packs Link to comment Share on other sites More sharing options...
allyjaay Posted September 27, 2018 Share Posted September 27, 2018 Same here. Link to comment Share on other sites More sharing options...
Kowis Posted September 27, 2018 Share Posted September 27, 2018 1 minute ago, allyjaay said: Same here. What type of payment did you choose, credit card or something else ? Link to comment Share on other sites More sharing options...
allyjaay Posted September 27, 2018 Share Posted September 27, 2018 i didnt even choose a method... all im simply trying to do is look at both packs, and THEN try but one but i cant even do that. Ticket been open for a number of days now, they are aware of a problem... pretty poor show when people cant buy the game 5 days or so from launch >.< hopefully gets sorted soon. https://gyazo.com/348e44d11eb8232333ca81b8c87eaae4 Link to comment Share on other sites More sharing options...
Kowis Posted September 27, 2018 Share Posted September 27, 2018 for me works Link to comment Share on other sites More sharing options...
allyjaay Posted September 27, 2018 Share Posted September 27, 2018 (edited) Yeah maybe so, some people are able to, all my IRL friends cant buy it either... 1 of them was able to purchase 1, then when trying to buy it on his second account he cannot buy it, the other 3 have never been able to buy it. i've tried using different browsers... Google chrome, mozilla firefox even internet explorer same error Edited September 27, 2018 by allyjaay Link to comment Share on other sites More sharing options...
Oscarrrr Posted September 27, 2018 Share Posted September 27, 2018 Good morning ! i also get an error when trying to buy with paypal money...since 3 days ago... Link to comment Share on other sites More sharing options...
Kowis Posted September 27, 2018 Share Posted September 27, 2018 (edited) just bought one for 30$ to check. With success. I'm from Poland Edited September 27, 2018 by Kowis Link to comment Share on other sites More sharing options...
allyjaay Posted September 27, 2018 Share Posted September 27, 2018 lol,buy it for me pls Link to comment Share on other sites More sharing options...
Kowis Posted September 27, 2018 Share Posted September 27, 2018 (edited) 46 minutes ago, allyjaay said: lol,buy it for me pls I'm not sure whether you want to share your credentials with me :-D Right now I got an error, but it's only because I already bought one. Edited September 27, 2018 by Kowis Link to comment Share on other sites More sharing options...
RivaL- Posted September 27, 2018 Share Posted September 27, 2018 I cant buy it too .. Link to comment Share on other sites More sharing options...
Kowis Posted September 27, 2018 Share Posted September 27, 2018 10 minutes ago, RivaL- said: I cant buy it too .. Where are you from? Maybe the problem is on browser side. Try to use Chrome. Small chance but who knows Link to comment Share on other sites More sharing options...
allyjaay Posted September 27, 2018 Share Posted September 27, 2018 I've tried VPNs and everything... im from Scotland Link to comment Share on other sites More sharing options...
BryGen Posted September 27, 2018 Share Posted September 27, 2018 just made a purchase using paypal... from US. Link to comment Share on other sites More sharing options...
Cardano Posted September 27, 2018 Share Posted September 27, 2018 For me paypal didnt work, credit card did. Link to comment Share on other sites More sharing options...
L2 Team Hime Posted September 27, 2018 L2 Team Share Posted September 27, 2018 Hey folks, like others have mentioned, if you're having trouble purchasing a pack, please try a different browser or payment method. If that continues to not work, please contact our Customer Support team by submitting a ticket. They can look into the issue further. Thanks! Link to comment Share on other sites More sharing options...
Nertea Posted September 28, 2018 Share Posted September 28, 2018 Quote Hello there, Thank you for your patience while we looked into this. We believe that this issue may be encountered when your preferred language on the Lineage II Classic website is set to something other than English(US). Can you please set your preferred language to English(US) and try again. You can change this by logging into your NCSOFT account and scrolling to the bottom of the page. At the bottom of the page next to 'Legal Documentation', you will see a language field. You can set this to English (US). Once you have done this, you should be able to re-visit https://classic.lineage2.com/shop/launch-packs and see the packs available. If you are still unable to complete your purchase after doing this, please let us know so we can look into this further. Regards, Samantha NCSOFT Support Team I had English(UK) installed. Changing to English(US) solved the problem. 1 Link to comment Share on other sites More sharing options...
allyjaay Posted September 28, 2018 Share Posted September 28, 2018 ^ tried this, still doesnt work for me.... anyone else still having the same issues? Link to comment Share on other sites More sharing options...
rkn Posted September 28, 2018 Author Share Posted September 28, 2018 loo 11 minutes ago, allyjaay said: ^ tried this, still doesnt work for me.... anyone else still having the same issues? when you log in to your acount,go to setting acount and change it there,after go to transaction history and change there again to English (us),just change it in every page on your acount Link to comment Share on other sites More sharing options...
allyjaay Posted September 28, 2018 Share Posted September 28, 2018 1 hour ago, rkn said: loo when you log in to your acount,go to setting acount and change it there,after go to transaction history and change there again to English (us),just change it in every page on your acount You sir are a god send. I love you. thanks for help bro that worked! Link to comment Share on other sites More sharing options...
rkn Posted September 28, 2018 Author Share Posted September 28, 2018 2 hours ago, allyjaay said: You sir are a god send. I love you. thanks for help bro that worked! Link to comment Share on other sites More sharing options...
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