About character PIN.

[Hunna 1]

Any Game Master knows the exact time of resolving a ticket about the character PIN? Thanks very much.

[WoW 2]

same problem here.. cannot login because of stupid PIN - answer my ticket!

[Lamonte 0]

Same problem here.

[KoolAid 0]

Same problem here. Can any GM help @Juji I have a ticket submitted: 21990384   for resetting it

[Titan 0]

Same. ughh. Waited so long thru delays just to find out I can't even play. RIP me for being an idiot.My ticket is #21991095. Looks like I'm a ways down the list

 

@KoolAid Just wait bro itll come with time

 

 

[Tripeto 0]

Same problem here, i have been waiting a lot of time, for that. Now wait 8 hours????? Please answer ticket 21993151

Ty

[Dwbryel 0]

Same problema here!! Ticket: 21993510

[Titan 0]

Enjoy the wait fellas. Whoever works in the player support department has a mountain of tickets in front of em!

 

 

edit - @Tripeto bro you can't blame other people that you forgot your own PIN. You cant skip line either. everybody has to wait

Edited October 4, 2018 by Titan

[LACROFT 0]

same problem here.. cannot login because of stupid PIN - answer my ticket!  PLAYER LVL 0 INCORRECT PIN WTF!!!!!!

[PACKGR 0]

same problem here i dont know why noone from staff help us so many times lost...  and im allrdy purchase vip thnx you stuff

[Fear 0]

Same problem, ticket number  #22005895 

 

Please fix it! 

[Ulax 0]

Same problem, ticket number 22005128

 

[Fujiroko 0]

got the same problem din'd play lineage 2 for years wanted to try the classic like the old day but i completely forgot my PIN ticket number #22015154 here

Edited October 5, 2018 by Fujiroko

[Tolrath 0]

I forgot my PIN =(

I send a ticket and now...i'm waiting the support for 12h.

Plz help. New Ticket number 22021861 

@Hime @Juji

[Irven 0]

after support reset my pin, my game show a new error!
it after wait for 650+ more people, ever in my turn to join server... try lots times!

 

 

Edited October 6, 2018 by Irven

[pendaluxs 0]

Waiting more then 28h suport ticket 22029161

Edited October 6, 2018 by pendaluxs

[ogre 25]

well write down the dam pins and password and email and everything!! geez.

[adamgsb 0]

Request #22062996 I wrote down my pin and tried it and they still locked me out, was going to stream the game today aswell, and have a chilled afternoon. I don't know why you lock people out for pins and don't let them reset? Literally game breaking as you can't even roll a different character on the account.

[YanosOdron 0]

Hello,

the same problem here, plaese help!

[Cally 20]

Can be up to 48h.
Normal ticket handling times.

Did some of you guys update the tickets from your side?