Hunna 1 Posted October 4, 2018 Any Game Master knows the exact time of resolving a ticket about the character PIN? Thanks very much. 1 Share this post Link to post Share on other sites
WoW 2 Posted October 4, 2018 same problem here.. cannot login because of stupid PIN - answer my ticket! Share this post Link to post Share on other sites
Lamonte 0 Posted October 4, 2018 Same problem here. Share this post Link to post Share on other sites
KoolAid 0 Posted October 4, 2018 Same problem here. Can any GM help @Juji I have a ticket submitted: 21990384 for resetting it Share this post Link to post Share on other sites
Titan 0 Posted October 4, 2018 Same. ughh. Waited so long thru delays just to find out I can't even play. RIP me for being an idiot.My ticket is #21991095. Looks like I'm a ways down the list @KoolAid Just wait bro itll come with time Share this post Link to post Share on other sites
Tripeto 0 Posted October 4, 2018 Same problem here, i have been waiting a lot of time, for that. Now wait 8 hours????? Please answer ticket 21993151 Ty Share this post Link to post Share on other sites
Dwbryel 0 Posted October 4, 2018 Same problema here!! Ticket: 21993510 Share this post Link to post Share on other sites
Titan 0 Posted October 4, 2018 (edited) Enjoy the wait fellas. Whoever works in the player support department has a mountain of tickets in front of em! edit - @Tripeto bro you can't blame other people that you forgot your own PIN. You cant skip line either. everybody has to wait Edited October 4, 2018 by Titan Share this post Link to post Share on other sites
LACROFT 0 Posted October 4, 2018 same problem here.. cannot login because of stupid PIN - answer my ticket! PLAYER LVL 0 INCORRECT PIN WTF!!!!!! Share this post Link to post Share on other sites
PACKGR 0 Posted October 4, 2018 same problem here i dont know why noone from staff help us so many times lost... and im allrdy purchase vip thnx you stuff Share this post Link to post Share on other sites
Fear 0 Posted October 4, 2018 Same problem, ticket number #22005895 Please fix it! Share this post Link to post Share on other sites
Ulax 0 Posted October 4, 2018 Same problem, ticket number 22005128 Share this post Link to post Share on other sites
Fujiroko 0 Posted October 5, 2018 (edited) got the same problem din'd play lineage 2 for years wanted to try the classic like the old day but i completely forgot my PIN ticket number #22015154 here Edited October 5, 2018 by Fujiroko Share this post Link to post Share on other sites
Tolrath 0 Posted October 5, 2018 I forgot my PIN =( I send a ticket and now...i'm waiting the support for 12h. Plz help. New Ticket number 22021861 @Hime @Juji Share this post Link to post Share on other sites
Irven 0 Posted October 6, 2018 (edited) after support reset my pin, my game show a new error! it after wait for 650+ more people, ever in my turn to join server... try lots times! Edited October 6, 2018 by Irven Share this post Link to post Share on other sites
pendaluxs 0 Posted October 6, 2018 (edited) Waiting more then 28h suport ticket 22029161 Edited October 6, 2018 by pendaluxs Share this post Link to post Share on other sites
ogre 25 Posted October 6, 2018 well write down the dam pins and password and email and everything!! geez. Share this post Link to post Share on other sites
adamgsb 0 Posted October 7, 2018 Request #22062996 I wrote down my pin and tried it and they still locked me out, was going to stream the game today aswell, and have a chilled afternoon. I don't know why you lock people out for pins and don't let them reset? Literally game breaking as you can't even roll a different character on the account. Share this post Link to post Share on other sites
YanosOdron 0 Posted February 17, 2019 Hello, the same problem here, plaese help! Share this post Link to post Share on other sites
Cally 20 Posted February 19, 2019 Can be up to 48h. Normal ticket handling times. Did some of you guys update the tickets from your side? Share this post Link to post Share on other sites