PiNG Posted October 5, 2018 Share Posted October 5, 2018 Hi, A friend ishaving difficulty logging into all three of his accounts after purchasing a launch pack. Already tried leaching browser history, cache, different computers, different IP. Here is the error.. Thank you in advance Link to comment Share on other sites More sharing options...
L2 Team Hime Posted October 5, 2018 L2 Team Share Posted October 5, 2018 Hello Ping, Please have your friend contact Support- support@ncsoft.com. Thank you! Link to comment Share on other sites More sharing options...
333 Posted October 5, 2018 Share Posted October 5, 2018 My friend has the same problem. He tried to contact with support but they did not answer. Link to comment Share on other sites More sharing options...
PiNG Posted October 5, 2018 Author Share Posted October 5, 2018 @Hime He sent the email 2 days ago and has not received a reply back. Link to comment Share on other sites More sharing options...
SD2018 Posted October 5, 2018 Share Posted October 5, 2018 After reading through old forum posts I found 1 post that someone from support suggested to another with same issue. Ping have your friend login from http://www.bladeandsoul.com/en/ Link to comment Share on other sites More sharing options...
PiNG Posted October 7, 2018 Author Share Posted October 7, 2018 On 10/5/2018 at 2:24 PM, SD2018 said: After reading through old forum posts I found 1 post that someone from support suggested to another with same issue. Ping have your friend login from http://www.bladeandsoul.com/en/ He has tried, does not work. On 10/5/2018 at 1:13 PM, Hime said: Hello Ping, Please have your friend contact Support- support@ncsoft.com. Thank you! Been several days and has not heard back yet. Link to comment Share on other sites More sharing options...
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