Jump to content
PiNG

bought launch pack and can't log into acc

Recommended Posts

PiNG    0

Hi,

A friend ishaving difficulty logging into all three of his accounts after purchasing a launch pack.

Already tried leaching browser history, cache, different computers, different IP.

Here is the error..
 

ss.png?width=1202&height=677

 

Thank you in advance

Edited by PiNG

Share this post


Link to post
Share on other sites
Hime    847

Hello Ping,

Please have your friend contact Support- support@ncsoft.com. Thank you!

Share this post


Link to post
Share on other sites
333    6

My friend has the same problem.

He tried to contact with support but they did not answer.

Share this post


Link to post
Share on other sites
PiNG    0

@Hime

He sent the email 2 days ago and has not received a reply back.

Edited by PiNG

Share this post


Link to post
Share on other sites
PiNG    0
On 10/5/2018 at 2:24 PM, SD2018 said:

After reading through old forum posts I found 1 post that someone from support suggested to another with same issue. Ping have your friend login from http://www.bladeandsoul.com/en/ 

He has tried, does not work.

On 10/5/2018 at 1:13 PM, Hime said:

Hello Ping,

Please have your friend contact Support- support@ncsoft.com. Thank you!

Been several days and has not heard back yet.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×