PiNG 0 Posted October 5, 2018 (edited) Hi, A friend ishaving difficulty logging into all three of his accounts after purchasing a launch pack. Already tried leaching browser history, cache, different computers, different IP. Here is the error.. Thank you in advance Edited October 5, 2018 by PiNG Share this post Link to post Share on other sites
Hime 847 Posted October 5, 2018 Hello Ping, Please have your friend contact Support- support@ncsoft.com. Thank you! Share this post Link to post Share on other sites
333 6 Posted October 5, 2018 My friend has the same problem. He tried to contact with support but they did not answer. Share this post Link to post Share on other sites
PiNG 0 Posted October 5, 2018 (edited) @Hime He sent the email 2 days ago and has not received a reply back. Edited October 5, 2018 by PiNG Share this post Link to post Share on other sites
SD2018 1 Posted October 5, 2018 After reading through old forum posts I found 1 post that someone from support suggested to another with same issue. Ping have your friend login from http://www.bladeandsoul.com/en/ Share this post Link to post Share on other sites
PiNG 0 Posted October 7, 2018 On 10/5/2018 at 2:24 PM, SD2018 said: After reading through old forum posts I found 1 post that someone from support suggested to another with same issue. Ping have your friend login from http://www.bladeandsoul.com/en/ He has tried, does not work. On 10/5/2018 at 1:13 PM, Hime said: Hello Ping, Please have your friend contact Support- support@ncsoft.com. Thank you! Been several days and has not heard back yet. Share this post Link to post Share on other sites