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The page don´t let me purchased NCOINS


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When I'm buying NCOINS, I put all the billing information (credit card) and then I clic  "purchace now" and it throws me the following message:
Unfortunately an error has occurred. Please try again later!
I tried several times and it does not let me, @Hime can you help me to solve this issue, everything has been given me problems. 
I don´t know why the page doesn´t let me buy, the refund of the money was made because aparently it seemed like a fraudulent purchase method, now I try again to buy it and this happens .... Time passes by!!! They put the launch pack back until October 16 but if this continues like this I will not be able to buy it If you can help me my ticket is Request #21993203
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