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Florulolo

Can't create new NCSOFT account

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Florulolo    1

When I try to create new NCSOFT account, I receive just that:

Email verification failed.
Please try again in a few minutes.

I lasts from morning. I submit ticket about that problem, but after 5 hours is no answer.

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Aurinya    15

Greetings!

Here are the steps on how to create an NCSOFT account: https://support.lineage2.com/hc/en-us/articles/204361029-Creating-an-NC-Account

If the website is causing you problems, you may want to try clearing your cache, or try a different browser. 

If the email verification does not get through, you may want to try creating a new email with another provider.

Alternatively, you may also contact our Support by email using the mail you would like to use for your account creation and have them set the account up for you: support@ncsoft.com 

Thank you!

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