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Page not found Ncoins purchase

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Touristedor    8

I just bought for 10$ Ncoins with normal credit card and for once didn't receive it on my account as always directly after transaction end and was confirmed

Then after that your website show" Page not found" when someone try to buy Ncoins ...

here the screenshot   https://ibb.co/jNs6op

Did I just lost 10$ ?

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sho2    0

My account was lucked for 5 days, yesterday when i got unlocked i could NOT apply my CHronicle Pack code because there was non.
Transaction history  showing Chronicle Pack 30$, but i didn't get any coded or it was applied to my l2 account. 

ps this is only happened with 1 account where i used Credit Card instead of paypall, 

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