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NcSoft staff : Samantha


sho2
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This is my "GOLDEN" ticket #22129405 

I can NOT apply my CHronicle Pack code because there is non. 
Transaction history showing Chronicle Pack 30$, but i didn't get any coded or it was applied to my l2 account (slayerok92@mail.ru)

ps this is only happened with 1 account where i used Credit Card instead of paypall. 
Transaction #*&****************** 
Order Number ******************* 
its been 6 days since i payed for it, Please Help 
i need to activate pack on my character name "77777 on Talking Island l2 server. (if u can do it) 
Billing info: Canada On, Mississauga, VISA used last 4 digits...****

If Not, i need REFUND so i can buy it again!

 

This is reply after 2 days (after 8 days actually because i was lucked for no reason for 6 days, after they unlocked me i didn't get pack code)

 

Samantha Today at 19:50

Hello there,

Thank you for contacting us.

Upon investigating your transaction history, we've confirmed that you have successfully purchased the Chronicle Pack. However, it appears that there was a system error that prevented the serial code from being delivered to your account. Please provide the following information so we can provide the Chronicle Pack to your desired character:
 
  • Character:
  • Server:


We look forward to your response.

 

YOU SEE ANYTHING WRONG`?

THAT IS WHY YOU NCSOFT HAVE 30000 TICKETS EACH DAY!

SHE ASKED ME FOR THE SAME INFO AFTER I SEND HER EVERYTHING!

NOW I NEED TO WAIT 3-4 DAYS FOR REPLY TO GET MY CODE

 

 

 

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1 hour ago, sho2 said:

This is my "GOLDEN" ticket #22129405 

I can NOT apply my CHronicle Pack code because there is non. 
Transaction history showing Chronicle Pack 30$, but i didn't get any coded or it was applied to my l2 account (slayerok92@mail.ru)

ps this is only happened with 1 account where i used Credit Card instead of paypall. 
Transaction #*&****************** 
Order Number ******************* 
its been 6 days since i payed for it, Please Help 
i need to activate pack on my character name "77777 on Talking Island l2 server. (if u can do it) 
Billing info: Canada On, Mississauga, VISA used last 4 digits...****

If Not, i need REFUND so i can buy it again!

 

This is reply after 2 days (after 8 days actually because i was lucked for no reason for 6 days, after they unlocked me i didn't get pack code)

 

Samantha Today at 19:50

Hello there,

Thank you for contacting us.

Upon investigating your transaction history, we've confirmed that you have successfully purchased the Chronicle Pack. However, it appears that there was a system error that prevented the serial code from being delivered to your account. Please provide the following information so we can provide the Chronicle Pack to your desired character:
 
  • Character:
  • Server:


We look forward to your response.

 

YOU SEE ANYTHING WRONG`?

THAT IS WHY YOU NCSOFT HAVE 30000 TICKETS EACH DAY!

SHE ASKED ME FOR THE SAME INFO AFTER I SEND HER EVERYTHING!

NOW I NEED TO WAIT 3-4 DAYS FOR REPLY TO GET MY CODE

 

 

 

Firstly, wtf is "Canada On" under billing info you provided?

Secondly, you sure you're from Canada bro? 

You communicate in a very rigid manner. How long have you been speaking English? :D

You using VPN bro?

Cmon now.

You register / log into a bunch of accounts? Bro

You sure - Bro?!

 

Edit: Yo, just noticed you used the word "lucked".

Euro Bro, you're not Canadian.

 

Edited by smashthatbass
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19 minutes ago, smashthatbass said:

Firstly, wtf is "Canada On" under billing info you provided?

Secondly, you sure you're from Canada bro? 

You communicate in a very rigid manner. How long have you been speaking English? :D

You using VPN bro?

Cmon now.

You register / log into a bunch of accounts? Bro

You sure - Bro?!

 

Edit: Yo, just noticed you used the word "lucked".

Euro Bro, you're not Canadian.

 

you're point? 

Firstly Canada On is "Canada, province Ontario", did u graduate high school?

Secondly you used "bro" 5 times  i'm not your bro, homeless dog is your bro

Thirdly I am not Canadian, I Live in Canada.

And last but not least, are you brain dead buddy? 

Edited by sho2
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32 minutes ago, sho2 said:

you're point? 

Firstly Canada On is "Canada, province Ontario", did u graduate high school?

Secondly you used "bro" 5 times  i'm not your bro, homeless dog is your bro

Thirdly I am not Canadian, I Live in Canada.

And last but not least, are you brain dead buddy? 

No you're not - brooooooooooo

Your "province" information is completely irreverent to that CSR rep btw. You're trying to hard.

 

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