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Is there any date until when it's possible to refund the Chronicle Pack?


Lightkeeper
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Hello - I've bought the chronicle pack I think a day before opening (because, like most people, I thought it would be pre-launch exclusives... They're still available tho).

I dislike pretty much everything about how NCwest decides to run this game, but I like to keep a glimmer of hope it will turn out okay somehow - my question is: is there any date until which I should decide on keeping the pack? I mean, could I just refund it after X months as well? Thanks for answer in advance @Hime @Aurinya

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When will people learn not to pre-order or pre-buy in to games. You can't complain now that you pre-purchased a game without knowing what it would be like. Ofc ncsoft would bleep it up, have you ever seen them running games? MxM? L2GoD? This company is a joke in recent years. Probably won't be around for much longer.

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16 hours ago, TrickyD307 said:

If you had read the FAQs then you would of read that you may only get a refund for one of the pre-order packs if you message them requesting a refund before you use the code.  

I didn't use the code yet, that's why I'm asking

16 hours ago, Sellene said:

When will people learn not to pre-order or pre-buy in to games. You can't complain now that you pre-purchased a game without knowing what it would be like. Ofc ncsoft would bleep it up, have you ever seen them running games? MxM? L2GoD? This company is a joke in recent years. Probably won't be around for much longer.

I pre-ordered because it said the refund would be an optionl, but it doesn't say for how long it's going to be possible @Hime @Aurinya

 

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I highly doubt you can refund this, because:

Quote
  • Any items purchased with NCoin may be discontinued, modified or removed at any time.
    By clicking the purchase button, you are agreeing to the following terms and conditions:
    The item cannot be redeemed for cash, returned for a refund, exchanged, or redeemed for other items except as otherwise permitted by NCsoft and the terms of the Lineage ® II User Agreement.

This is a discription of Chronicle Pack

Edited by ghorn
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On 10/15/2018 at 9:32 AM, ghorn said:

I highly doubt you can refund this, because:

This is a discription of Chronicle Pack

https://forums.lineage2.com/topic/2766-classic-launch-packs-faq/

Q: If I purchase a Classic Launch Pack and change my mind, can I get a refund?
Yes, you can submit a refund request for the Classic Launch Pack if the code has not yet been applied to your account.

^I have not applied the code to my account yet

I wouldn't even care that much if it wasn't possible, I just want an answer from the staff... There're plenty of staff but nobody seems to care much, only 2 messages on Monday when there's so many issues.

I just need answer for this simple question... @Hime @Amraith 

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