Lightkeeper Posted October 12, 2018 Share Posted October 12, 2018 Hello - I've bought the chronicle pack I think a day before opening (because, like most people, I thought it would be pre-launch exclusives... They're still available tho). I dislike pretty much everything about how NCwest decides to run this game, but I like to keep a glimmer of hope it will turn out okay somehow - my question is: is there any date until which I should decide on keeping the pack? I mean, could I just refund it after X months as well? Thanks for answer in advance @Hime @Aurinya Link to comment Share on other sites More sharing options...
Scavitza Posted October 14, 2018 Share Posted October 14, 2018 Yes, they're pathetic NC Soft totally disappointed me They have a psychological money making machine, not some real powerful L2 Servers !!! Link to comment Share on other sites More sharing options...
SoulOfBeast Posted October 14, 2018 Share Posted October 14, 2018 Just go to your bank and return the receipt, For me, if im not getting a refund (still have Ncoins, no pack) I will. Link to comment Share on other sites More sharing options...
TrickyD307 Posted October 14, 2018 Share Posted October 14, 2018 If you had read the FAQs then you would of read that you may only get a refund for one of the pre-order packs if you message them requesting a refund before you use the code. Link to comment Share on other sites More sharing options...
Sellene Posted October 14, 2018 Share Posted October 14, 2018 When will people learn not to pre-order or pre-buy in to games. You can't complain now that you pre-purchased a game without knowing what it would be like. Ofc ncsoft would bleep it up, have you ever seen them running games? MxM? L2GoD? This company is a joke in recent years. Probably won't be around for much longer. Link to comment Share on other sites More sharing options...
Lightkeeper Posted October 15, 2018 Author Share Posted October 15, 2018 16 hours ago, TrickyD307 said: If you had read the FAQs then you would of read that you may only get a refund for one of the pre-order packs if you message them requesting a refund before you use the code. I didn't use the code yet, that's why I'm asking 16 hours ago, Sellene said: When will people learn not to pre-order or pre-buy in to games. You can't complain now that you pre-purchased a game without knowing what it would be like. Ofc ncsoft would bleep it up, have you ever seen them running games? MxM? L2GoD? This company is a joke in recent years. Probably won't be around for much longer. I pre-ordered because it said the refund would be an optionl, but it doesn't say for how long it's going to be possible @Hime @Aurinya Link to comment Share on other sites More sharing options...
ghorn Posted October 15, 2018 Share Posted October 15, 2018 I highly doubt you can refund this, because: Quote Any items purchased with NCoin may be discontinued, modified or removed at any time. By clicking the purchase button, you are agreeing to the following terms and conditions:The item cannot be redeemed for cash, returned for a refund, exchanged, or redeemed for other items except as otherwise permitted by NCsoft and the terms of the Lineage ® II User Agreement. This is a discription of Chronicle Pack Link to comment Share on other sites More sharing options...
mixa Posted October 15, 2018 Share Posted October 15, 2018 4 hours ago, ghorn said: I highly doubt you can refund this, because: This is a discription of Chronicle Pack Someone has to read it, you know Link to comment Share on other sites More sharing options...
Lightkeeper Posted October 16, 2018 Author Share Posted October 16, 2018 On 10/15/2018 at 9:32 AM, ghorn said: I highly doubt you can refund this, because: This is a discription of Chronicle Pack https://forums.lineage2.com/topic/2766-classic-launch-packs-faq/ Q: If I purchase a Classic Launch Pack and change my mind, can I get a refund?Yes, you can submit a refund request for the Classic Launch Pack if the code has not yet been applied to your account. ^I have not applied the code to my account yet I wouldn't even care that much if it wasn't possible, I just want an answer from the staff... There're plenty of staff but nobody seems to care much, only 2 messages on Monday when there's so many issues. I just need answer for this simple question... @Hime @Amraith Link to comment Share on other sites More sharing options...
Lightkeeper Posted October 20, 2018 Author Share Posted October 20, 2018 Can lock, I rather refunded it, don't want to risk since I couldn't get an answer in over a week Link to comment Share on other sites More sharing options...
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