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Current Issue: Long Server Queue Times

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Grundor    6

VIP now has queue too... so it's not about making money with VIP it's clearly a technical and a planning issue.

We will need at least 1 or 2 more servers with GMT closer of these actuals, such -4, -3 -2 and +2.  

It probably will merge in the future when the hype over and the server stabilize with a population around 2k players.

NCWest should make better planning about this classic opening, they were very conservative about how many servers they were going to open.

 

 

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AdrsDK    3

OMG can we have a locked thread where only GMs post updates so we can follow that ? How the hell are people talking about languages right now....

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Hype    5
2 minutes ago, Grundor said:

VIP now has queue too... so it's not about making money with VIP it's clearly a technical and a planning issue.

We will need at least 1 or 2 more servers with GMT closer of these actuals, such -4, -3 -2 and +2.  

It probably will merge in the future when the hype over and the server stabilize with a population around 2k players.

NCWest should make better planning about this classic opening, they were very conservative about how many servers they were going to open.

 

 

mb just fishing from 40? for what we need more servers, in 1 month every servers will be easy, max medium

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zAlioth    0
17 hours ago, Hime said:

Hello all,

We will be rolling a few changes to the servers to mitigate the long server queue times. The changes will not require any server down time, aims to reduce the wait time. The effects may not be noticeable immediately.

In the meantime, we are also considering additional options to further reduce the queue time or the eliminate the queue all together.

Thank you for bearing with us as we work through these issues to get you in game as soon as we can.

I hope u fix it, couz i payed for the vip on my box and i cant even active it, couz i cant even log him in order to active the vip, i been w8ting for 3 hours and the queue its in 954 persons. imposible to play like that. And plz focus on the adena seller, i dunno if its a bussines to have them selling adena for u guys or what, but they are killing the server and also doing more queue. thx 

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mentas333    1

How civil can a person be when we try to log in 3 days now..did you turned to your fellow CM's, GM's and e.t.c and said "jesus guys we all treat all those ppl like crap?"

I guess not..

try to feel how WE ALL feel when we see that queue going down by 15 every 30mins and then we talk about civil.

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Caupo    4
30 minutes ago, zAlioth said:

I hope u fix it, couz i payed for the vip on my box and i cant even active it, couz i cant even log him in order to active the vip, i been w8ting for 3 hours and the queue its in 954 persons. imposible to play like that.

same :( 

Edited by Caupo

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What happend again i am vip and i am 200count again epic log in gays do something whit that slot server.Can increase tomorow some space for all

Edited by ALIENSTALKER

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Crysillion    31

All you people posting suggestions for a fix are the funniest. NCSoft never ever takes player suggestions into account. That's pretty much a proven thing. Don't waste your time with your long drawn-out fixes. They have their way and they will stick to it 100%.

All we can do is wait.

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darkxion    1
please a solution to this, block fishing momentarily.
the vips now have qque 250+ and this night will increase.

we are losing the time of vip and we are pay.

please ncsoft REACT!!!!!

Edited by darkxion
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Whitefall    0

@hime

Please confirm Why do i have a queue of 250 players when im VIP!?!?? i never had queue and now i have 250 queue when im a VIP??? What did you change you made it worse for the people who Paid !!!

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Incinerator    3

Unnaceptable long queues. VIP 4 with 6.7k points, 300+ queue. I'm not spending a dime anymore until stuff gets fixed.
PS: On top of that I get so many disconnects that it puts me off trying to log-in altogether. Sheesh...

Edited by Incinerator

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hellsing    1

5 days ago I'm trying to enter every time I get to 5 or 6 of a tail of 1800 I get the truth I never saw something so pathetic of a gaming company

Edited by hellsing
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Sunsey    4

No change, always the same queue.... 1700+ .... it does not advance

Edited by Sunsey

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Whitefall    0

Restore the old settings so you dont annoy the VIP customers. NCsoft didnt fix anything you just made it worse for paying customers. Never seen this amateur move before. You are a professional company which exist for quite a while such noob errors shouldnt be made... 

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Joker007    2

vip this vip that...

server is free to play not vip to play ...so stop crying about your vip status...

people lost one week already staying behind the rest that are able to play and take unfair advantage over the rest ..

for me it should never reach this point ...cant have half people playing and the rest waiting ...

its all or nothing or else its unfair and unbalanced ...

 

 

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Sunsey    4
2 minutes ago, Scion said:

restart once a day in prime time like russian did , until the queues go down !

We offered them several solutions but they do not listen.... 

Edited by Sunsey

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Firwen    2

It actually seems worse now than before their attempted "fix", I've gone up 20 positions in queue in the past hour.

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Steve1    0

I was from 400 at 9:30 Morning to 73 till now . 10 Hours later for nothing and still didnt log in yet
Insane . You are destroying the game i am out

Edited by Steve1

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