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Current Issue: Long Server Queue Times


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Hello all, We will be rolling a few changes to the servers to mitigate the long server queue times. The changes will not require any server down time, aims to reduce the wait time. The effects ma

no please, no more server, just upgrade the servers, remove fishing! ban bots etc...

Everyone keeps saying : Ty, ty, ty... I won't. Maybe it's not your fault, I won't accuse you cuz Idk how the company works but If your company had a minimal decense and respect for the players li

Do something about bots. There are everywhere and report them on customer support is a joke. Are so many bots that we have to do your job to report them. We must report all day and all night. Find a way and a faster system to find them and ban them. 

Everyone is screaming about this and no answer from you yet 

it’s almost 2019 14 years since original release and you can’t find a way to recognize illegal programs and ban the account immediately? How is that even possible not to have solve it?

@Hime

@Juji

Edited by existenz
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23 hours ago, JacarezinhoBRhuehue said:

this bull crap, you will not force me to pay to play and thats is your intention with all those fake excuses.

Ah you poor snowflake. It's so terrible that you might be motivated to pay to play a game.  If it's that big of a deal just pay the $5 and buy two soul shot packs every month. That'll give you VIP for 5 months....

 

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it’s almost 2019 14 years since original release and you can’t find a way to recognize illegal programs and ban the account immediately? How is that even possible not to have solve it?

 They have found many ways and the bot writers have found many ways to avoid detection in return. You speak as though the bot producers have been static for 14 years. If you want NCsoft to instantly detect and ban all botters you might as well be wishing for an unicorn. Not even Blizzard can keep the bots out of their World of Warcraft. Stricter/faster responses mean more false positives and I'm pretty sure you would be mad if you were randomly banned. The QQ from people claiming to be falsely banned should show you that NCsoft is doing something. False positives happen but I'm not convinced in the slightest that all of those people weren't botting.

Edited by Tool_of_Society
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The infinite queue... 3 hours waiting for only 280 players in queue! This is totally ridicolous!!! And with the new Gludio server (with a no sense GMT-4, an useless mix from USA time and EU time) you lowered again the max cap of Giran! Just no comment.

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On 10/15/2018 at 6:27 PM, Hime said:

Hello all,

We will be rolling a few changes to the servers to mitigate the long server queue times. The changes will not require any server down time, aims to reduce the wait time. The effects may not be noticeable immediately.

In the meantime, we are also considering additional options to further reduce the queue time or the eliminate the queue all together.

Thank you for bearing with us as we work through these issues to get you in game as soon as we can.

why do we have 4 servers... we should have one with 50.000 players limit or something like that, no sense on have 4 servers

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1 hour ago, Darkshin said:

The infinite queue... 3 hours waiting for only 280 players in queue! This is totally ridicolous!!! And with the new Gludio server (with a no sense GMT-4, an useless mix from USA time and EU time) you lowered again the max cap of Giran! Just no comment.

yesterday i was waiting 12 hours, and played only 20 minutes, this is so ridicolous, is this going to be forever?

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