Unable to log in

[Schlappaho]

Logging in to the game, it says I need to update files, so after clicking the update button I get an error saying restart updater.  I restart updater, and get the same problem.  It says contact support if issure reoccurs.  So here I am.  Here is the script it gives me:

 

<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 255
Number Of Processor : 8
Processor Type : 8664
Processor Level : 6
Processor Revision : 36362
Processor Speed : 1896 MHz

<< Memory >>
28% of memory in use.
Total Physical Memory : 2047 MB
Avail Physical Memory : 2047 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1938 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : OS
Total Byte : 464.02 GB
Used Byte : 72.07 GB
Available Byte : 391.95 GB

<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 32.78.133.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 224.72.133.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 64.73.133.0

Repository Server
(1)
Name : lineage2.patcher.ncsoft.com
Address : 176.83.134.0
(2)
Name : lineage2.patcher.ncsoft.com
Address : 152.80.134.0
(3)
Name : lineage2.patcher.ncsoft.com
Address : 240.80.134.0

DNS Server

Address: 192.168.1.1
Mask : 255.255.255.255

<< FileInfoFile Hash Value >>
File Name : FileInfoMap_LINEAGE2_159.dat.zip
Hash Value : d46be34a988daa1e0c5b36ffdff7aa5e514817ae
File Name : FileInfoMap_LINEAGE2_159.dat
Hash Value : 28a93dd717014b05b07c3d3d81780c4f18458465

<< Error Message >>
[Update Error] Cannot download file.
Please restart the Launcher. If this problem persists, contact Customer Support at htt