JustKinky Posted October 19, 2018 Share Posted October 19, 2018 i purchased nc coins but the transaction is not visible in transaction history. I checked paypal and the payment is on stand by until ncsoft accepts it (??) I am still waiting for a reply from support. Can you guide me? WITHOUT 5 days delay? transaction code O201810189920170 Ty Link to comment Share on other sites More sharing options...
Birdy Posted October 19, 2018 Share Posted October 19, 2018 it happend to me the same thing ....i buyed with card but i didnt saved the transaction code ....and now it dosnt apear anywhere and i cant make another purches couse it givees me a Error. I also write a ticket for Ncsoft and still waithing to be resolved PS: its more then 24h since i have the problem Link to comment Share on other sites More sharing options...
JustKinky Posted October 19, 2018 Author Share Posted October 19, 2018 instead of moderating my posts maybe give me an answer? Link to comment Share on other sites More sharing options...
Moderators Aurinya Posted October 19, 2018 Moderators Share Posted October 19, 2018 Greetings! Submitting a ticket to Support was the right measure to take. Please hang in there and wait for them to respond. They answer tickets in the order they are received, so please refrain from updating or "bumping" your ticket as this will set it back to the end of the queue. Thank you! Link to comment Share on other sites More sharing options...
JustKinky Posted October 21, 2018 Author Share Posted October 21, 2018 still waiting ticket No: 22337748 Link to comment Share on other sites More sharing options...
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