Draden Posted November 2, 2018 Share Posted November 2, 2018 Made 2 purchases of NCCoin and neither have added to my account. I placed 2 tickets in and its almost 48 hrs and this is still unresolved... think it might be time to call my credit card company and cancel the transactions Request# 22612771 . @Hime @Juji Link to comment Share on other sites More sharing options...
Draden Posted November 2, 2018 Author Share Posted November 2, 2018 Amazing still no answer on my purchase. Guess it's time to cancel my payment... Link to comment Share on other sites More sharing options...
Shreekz Posted November 2, 2018 Share Posted November 2, 2018 Did you try putting in a support ticket where an issue like this belongs? Link to comment Share on other sites More sharing options...
L2 Team Hime Posted November 2, 2018 L2 Team Share Posted November 2, 2018 Hello, you've done the correct thing by submitting a ticket. Please hang tight for an answer. You are not being ignored and our team will get to you as soon as they can. Link to comment Share on other sites More sharing options...
Draden Posted November 3, 2018 Author Share Posted November 3, 2018 Not being ignored??? LOL still no answer on my ticket calling my CC and getting a refund this is just a joke.Maybe you guys should look at the forums for the 10 other posts that are having the same issue all with no answers as well. And the server que is just dumb with no vip. so whatever good luck. Link to comment Share on other sites More sharing options...
HeMan Posted November 3, 2018 Share Posted November 3, 2018 I also have problems with the purchase of Ncoins and they do not respond to the ticket after 24 hours Link to comment Share on other sites More sharing options...
fantiElf Posted November 3, 2018 Share Posted November 3, 2018 13 hours ago, Hime said: Hello, you've done the correct thing by submitting a ticket. Please hang tight for an answer. You are not being ignored and our team will get to you as soon as they can. I've created 2 requests because my accounts didn't received the NC Coins I've purchased and honestly can't see anything in the support website, it's all duplicated. Requests 22640666, 22640643, 22652591 and 22652591. WANT MY NC COINS!!! It's been more than 72 hours!!!!!! Link to comment Share on other sites More sharing options...
mixa Posted November 3, 2018 Share Posted November 3, 2018 Patience, patience, it's not anything urgent. Link to comment Share on other sites More sharing options...
ElElyon Posted November 3, 2018 Share Posted November 3, 2018 i have the same problem mate . bought ncoins 3 DAYS AGO and still no answer to the ticket no nothing. Link to comment Share on other sites More sharing options...
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