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Draden

NCCoin will not add to my account

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Draden    0

Made 2 purchases of NCCoin and neither have added to my account. I placed 2 tickets in and its almost 48 hrs and this is still unresolved... think it might be time to call my credit card company and cancel the transactions Request# 22612771 . @Hime @Juji

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Hime    841

Hello, you've done the correct thing by submitting a ticket. Please hang tight for an answer. You are not being ignored and our team will get to you as soon as they can.

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Draden    0

Not being ignored??? LOL still no answer on my ticket calling my CC and getting a refund this is just a joke.Maybe you guys should look at the forums for the 10 other posts that are having the same issue all with no answers as well.  And the server que is just dumb with no vip. so whatever good luck.

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HeMan    0

I also have problems with the purchase of Ncoins and they do not respond to the ticket after 24 hours

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fantiElf    0
13 hours ago, Hime said:

Hello, you've done the correct thing by submitting a ticket. Please hang tight for an answer. You are not being ignored and our team will get to you as soon as they can.

I've created 2 requests because my accounts didn't received the NC Coins I've purchased and honestly can't see anything in the support website, it's all duplicated. Requests 22640666, 22640643, 22652591 and 22652591.

 

WANT MY NC COINS!!! It's been more than 72 hours!!!!!!>:(

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