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Beware of scam

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Auburn    6

So I want to be clear on this so no one else gets ripped off. This is only happening to CoD mails correct. No one has had any issues with AH items purchased being deleted or Private shop items purchased being deleted. I do a lot of business through CoD so I have to find alternate methods.

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Ferine    13
54 minutes ago, 5unus said:

UPDATE: Got message from one of the GM'S:

 have checked your report and confirmed that your transaction was a P2P (Peer-to-Peer) 

In conclusion they can't restore my items because they can't find anything about trade but they were able to delete it from mine inventory (Still trying to get reason).

Just care guys about buying Bloody light set +8 as the scammer got your adena and GM'S back he's item to him and as a victim GM can't help you. It's legit scam way now.

if GM will write anything more about this situation i will update post.

WTF, that's disgusting, they deleted it in the first place. GMs should NEVER intervene in the game trading. @Conguero Should we all be prepared for this to happen now, is it not safe to trade anymore?

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Cradle    0

to be fair conguero it takes a lot of effort to convince your lower level GMs to look at any logs.

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5unus    0
51 minutes ago, Ferine said:

WTF, that's disgusting, they deleted it in the first place. GMs should NEVER intervene in the game trading. @Conguero Should we all be prepared for this to happen now, is it not safe to trade anymore?

Yes im also surprised first that they deleted items and intervened in the gaming trade and also the secondly how fast they deleted items and how slow now they need to restore it. It looks like they deleted items before checking logs. 

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Ferine    13
1 hour ago, 5unus said:

Yes im also surprised first that they deleted items and intervened in the gaming trade and also the secondly how fast they deleted items and how slow now they need to restore it. It looks like they deleted items before checking logs. 

Don't give in, keep opening and trying to get your ticket properly looked at. I hope people get reprimanded for this sort of behaviour (I.E. the employees who are doing it and whoever manages them).

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5unus    0
21 minutes ago, Ferine said:

Don't give in, keep opening and trying to get your ticket properly looked at. I hope people get reprimanded for this sort of behaviour (I.E. the employees who are doing it and whoever manages them).

Ticket isn't closed and waiting for answer i hope that in Monday somebody will look deeper into situation i'm fading with.

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Helv    9
4 hours ago, 5unus said:

UPDATE: Got message from one of the GM'S:

 have checked your report and confirmed that your transaction was a P2P (Peer-to-Peer) 

In conclusion they can't restore my items because they can't find anything about trade but they were able to delete it from mine inventory (Still trying to get reason).

Just care guys about buying Bloody light set +8 as the scammer got your adena and GM'S back he's item to him and as a victim GM can't help you. It's legit scam way now.

if GM will write anything more about this situation i will update post.

This is very disturbing, please keep us posted.

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Urian    2

The gm will remove the items when they suspect that the origin of adena doesnt meet eula

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5unus    0
17 hours ago, Helv said:

This is very disturbing, please keep us posted.

I will keep posted but there is no response from GM for 21 hour.

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Vassy    4
3 hours ago, Urian said:

The gm will remove the items when they suspect that the origin of adena doesnt meet eula

This is one of the possible reasons. But still if adena is involved in the transaction.. at least the adena must be restored..

Edited by Vassy

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Conguero    12

There's a good deal of speculation in this thread as to how the reported incidents in this thread took place. First, I want to be clear that there's no issue with COD trades that's leading to transaction reversals or erased items/adena, nor is this a situation in which we're mistakenly or maliciously taking items/adena from players. 

After thorough investigation we've found that all of the cases reported in this thread are directly related. Each of the transactions needed to be reversed by our CS team due to the way in which the items in question were originally obtained and traded. Unfortunately, given the scope of the investigation we were much slower than we should've been in refunding adena to the players who purchased the items we had to return to the original owners. The confusion this delay caused is ultimately what spurred this thread.

That said, the transaction reversals are now complete—any player who spent adena on the items we had to repossess should have had their money refunded and received an email from our CS team explaining the situation. We apologize for any confusion caused by the delay between steps taken to resolve these incidents.

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Yidao    26
13 minutes ago, Conguero said:

There's a good deal of speculation in this thread as to how the reported incidents in this thread took place. First, I want to be clear that there's no issue with COD trades that's leading to transaction reversals or erased items/adena, nor is this a situation in which we're mistakenly or maliciously taking items/adena from players. 

After thorough investigation we've found that all of the cases reported in this thread are directly related. Each of the transactions needed to be reversed by our CS team due to the way in which the items in question were originally obtained and traded. Unfortunately, given the scope of the investigation we were much slower than we should've been in refunding adena to the players who purchased the items we had to return to the original owners. The confusion this delay caused is ultimately what spurred this thread.

That said, the transaction reversals are now complete—any player who spent adena on the items we had to repossess should have had their money refunded and received an email from our CS team explaining the situation. We apologize for any confusion caused by the delay between steps taken to resolve these incidents.

So if I understand this right, the scammer had stolen/scammed the items from 3rd players and sold them cheaply to 5unus etc. who, unaware of those items' origin, bought them in good faith?
You returned the items to their original owners?

What happened to the scammer? Did you kill him terminally dead?

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5unus    0
16 minutes ago, Conguero said:

There's a good deal of speculation in this thread as to how the reported incidents in this thread took place. First, I want to be clear that there's no issue with COD trades that's leading to transaction reversals or erased items/adena, nor is this a situation in which we're mistakenly or maliciously taking items/adena from players. 

After thorough investigation we've found that all of the cases reported in this thread are directly related. Each of the transactions needed to be reversed by our CS team due to the way in which the items in question were originally obtained and traded. Unfortunately, given the scope of the investigation we were much slower than we should've been in refunding adena to the players who purchased the items we had to return to the original owners. The confusion this delay caused is ultimately what spurred this thread.

That said, the transaction reversals are now complete—any player who spent adena on the items we had to repossess should have had their money refunded and received an email from our CS team explaining the situation. We apologize for any confusion caused by the delay between steps taken to resolve these incidents.

If reversals are completed then im scammed already. Because i didn't get any refund or email from CS team explaining mine situation.

EDIT: I don't have any response about mine situation from CS team for more then 24 hours.

Edited by 5unus

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Conguero    12
4 minutes ago, 5unus said:

If reversals are completed then im scammed already. Because i didn't get any refund or email from CS team explaining mine situation.

EDIT: I don't have any response about mine situation from CS team for more then 24 hours.

You should receive a reply today.

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Whatif    6
19 minutes ago, Yidao said:

 

What happened to the scammer? Did you kill him terminally dead?

:D  love this one :D 

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5unus    0

OK. I got message now that i will be refunded 1.2bilion instead of 30bilion worth set. Nice NCSoft. Thanks!

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OmenOfSteel    33
1 hour ago, 5unus said:

OK. I got message now that i will be refunded 1.2bilion instead of 30bilion worth set. Nice NCSoft. Thanks!

Why 1.2bil? Is this the price you paid for it ?

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Conguero    12
5 hours ago, 5unus said:

OK. I got message now that i will be refunded 1.2bilion instead of 30bilion worth set. Nice NCSoft. Thanks!

As I understand it you were refunded the money you spent as a middleman of the transactions.

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5unus    0
5 hours ago, Conguero said:

As I understand it you were refunded the money you spent as a middleman of the transactions.

Im middleman? I sold my weapon +20 Blessed Apocalypse Retributer for 65,000,000,000 Adena and etc stuff. From THAT Adena i bought Bloody Eternal Set +8 for 30,000,000,000 Adena. And now im middleman? And NCSoft said that can refund only 1,200,000,000 Adena. This is Crazy... Fastest way from 30 to 1.2 bil Adena. I was happy with set like for 8 hours after it was taken away.

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Dayliss    2

I'm guessing this was a regular account scam. Someone sold their account for $$$ and later reclaimed it with NCsoft (by submitting original user info). 
By then the buyer had already sold off the gear so the scammer also put in ticket, and got their full items back. 
Account+items+$$$=Profit
The victims in this thread were the people that had bought the gear from the account buyer.

Edited by Dayliss

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Vassy    4
3 hours ago, Dayliss said:

I'm guessing this was a regular account scam. Someone sold their account for $$$ and later reclaimed it with NCsoft (by submitting original user info). 
By then the buyer had already sold off the gear so the scammer also put in ticket, and got their full items back. 
Account+items+$$$=Profit
The victims in this thread were the people that had bought the gear from the account buyer.

Not very likely to return items in game because of this. A friend of mine got robbed cuz he gave his account info to another person and the other person left the char completely naked. What ncsoft did was to send him diploma items to buy immortal set and weapon on his 99 char..

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