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Timeline on Fixing a Known Issue


Desmeridius
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@NCSOFT and NCWEST Team:

I submitted a ticket a long time ago in July, 2017.  The issue is that I have an augment of 'Holy Resistance +20' on a Blessed Antharas Earring.  When equipped it will only add the earring's holy defense stat of +30, and not the combined value of 50 that it should be. 

How much longer should a fix like this take?  If you are no longer supporting this game you should disclose that to your consumers as well.

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