IIgreT Posted November 16, 2018 Share Posted November 16, 2018 for the second time my account is blocked, okay if you have any problems the account should be checked, but the last time was 3 days to solve! Almost do not have time for the game in the short time that I have they resolve to block me? Is there an inversion, bots okay, normal players block? @Hime Link to comment Share on other sites More sharing options...
aYotech Posted November 16, 2018 Share Posted November 16, 2018 I actually have to vouch this. Accounts are being locked due to using the same Credit Card/Paypal on different NC accounts. or if you create multiple accounts i've heard some get locked aswell. And it is a huge step back for such a competetitive game to have your accounts locked for a few days. Some people in my clan have had their accounts locked for almost 10 days counting now and still can't get their accounts unlocked. No bots, nothing. Just because one person bought coins for a few supports in his party. Can you fix this? Link to comment Share on other sites More sharing options...
IIgreT Posted November 16, 2018 Author Share Posted November 16, 2018 Actually, I noticed that another account I just created was blocked. Link to comment Share on other sites More sharing options...
Candee Posted November 16, 2018 Share Posted November 16, 2018 Doubt they are "blocking" your account because you used the same CC. I have 6 accounts with vip 1 and i bought NCoin with the same card. Link to comment Share on other sites More sharing options...
L2 Team Hime Posted November 16, 2018 L2 Team Share Posted November 16, 2018 I cannot speak to why your accounts have been closed or why it looks suspicious-- please submit a ticket if you haven't already. 14 minutes ago, aYotech said: I actually have to vouch this. Accounts are being locked due to using the same Credit Card/Paypal on different NC accounts. or if you create multiple accounts i've heard some get locked aswell. And it is a huge step back for such a competetitive game to have your accounts locked for a few days. Some people in my clan have had their accounts locked for almost 10 days counting now and still can't get their accounts unlocked. No bots, nothing. Just because one person bought coins for a few supports in his party. Can you fix this? It's extremely not recommended to share a credit card across multiple accounts, and I'm not talking about using one credit card across 3 personal accounts or whatever. Link to comment Share on other sites More sharing options...
IIgreT Posted November 16, 2018 Author Share Posted November 16, 2018 Link to comment Share on other sites More sharing options...
CoffeeTime Posted November 16, 2018 Share Posted November 16, 2018 I used my PayPal on 3 different Accounts without any problems sofar after all this time. Since the 30 minutes emergency maintenance concluded a few of my friends got their Accounts Locked, not Banned. The Launcher instantly stops when you try to log into the Account when typing just the e-mails. We are confused what just happened after todays emergency maintenance with some of the Accounts. Can someone please look into it? Link to comment Share on other sites More sharing options...
IIgreT Posted November 16, 2018 Author Share Posted November 16, 2018 8 minutes ago, Hime said: I cannot speak to why your accounts have been closed or why it looks suspicious-- please submit a ticket if you haven't already. It's extremely not recommended to share a credit card across multiple accounts, and I'm not talking about using one credit card across 3 personal accounts or whatever. already been done, the problem is the delay to respond! I'm sure I did not do anything wrong that a blockage could occur, sure that's a ncsoft problem! Link to comment Share on other sites More sharing options...
IIgreT Posted November 16, 2018 Author Share Posted November 16, 2018 2 minutes ago, CoffeeTime said: I used my PayPal on 3 different Accounts without any problems sofar after all this time. Since the 30 minutes emergency maintenance concluded a few of my friends got their Accounts Locked, not Banned. The Launcher instantly stops when you try to log into the Account when typing just the e-mails. We are confused what just happened after todays emergency maintenance with some of the Accounts. Can someone please look into it? happened the same as mine! Link to comment Share on other sites More sharing options...
L2 Team Hime Posted November 16, 2018 L2 Team Share Posted November 16, 2018 4 minutes ago, CoffeeTime said: I used my PayPal on 3 different Accounts without any problems sofar after all this time. Since the 30 minutes emergency maintenance concluded a few of my friends got their Accounts Locked, not Banned. The Launcher instantly stops when you try to log into the Account when typing just the e-mails. We are confused what just happened after todays emergency maintenance with some of the Accounts. Can someone please look into it? The launcher does not load when you enter your account credentials? Link to comment Share on other sites More sharing options...
CoffeeTime Posted November 16, 2018 Share Posted November 16, 2018 10 minutes ago, Hime said: The launcher does not load when you enter your account credentials? Launcher does not load at all after you enter your account credentials and click on the Login button. It instantly stops working, while giving a Locked account popup seconds later. I noticed world shouts in-game that it is not just us experiencing it since maintenance concluded. Link to comment Share on other sites More sharing options...
krafjord Posted November 16, 2018 Share Posted November 16, 2018 Something went wrong, several people I know have this same issue. Link to comment Share on other sites More sharing options...
krafjord Posted November 16, 2018 Share Posted November 16, 2018 @Hime Check Request #22923267 please. Link to comment Share on other sites More sharing options...
krafjord Posted November 16, 2018 Share Posted November 16, 2018 @Hime Did you have support look at this ticket? Link to comment Share on other sites More sharing options...
Salvatore Posted November 16, 2018 Share Posted November 16, 2018 Same shit i never used any third program or bot program and my account was block by NO REASON! Link to comment Share on other sites More sharing options...
BangOut Posted November 16, 2018 Share Posted November 16, 2018 Oh I am laughing. These nonsense bans have been going on for a long time and ncsoft staff doesnt even look into it, but as soon as someone mention money problems, mr Hime is here to respond, not even to OP but some guy because he pays their salary, rest of you can keep getting accused of cheating and basically stay bleeped. Thank you for your community service! Link to comment Share on other sites More sharing options...
aYotech Posted November 16, 2018 Share Posted November 16, 2018 It's a nonsense ban, and im pretty sure its related to using same CC or paypal across MORE than 3 accounts. Link to comment Share on other sites More sharing options...
Tool_of_Society Posted November 16, 2018 Share Posted November 16, 2018 6 hours ago, aYotech said: I actually have to vouch this. Accounts are being locked due to using the same Credit Card/Paypal on different NC accounts. or if you create multiple accounts i've heard some get locked aswell. And it is a huge step back for such a competetitive game to have your accounts locked for a few days. Some people in my clan have had their accounts locked for almost 10 days counting now and still can't get their accounts unlocked. No bots, nothing. Just because one person bought coins for a few supports in his party. Can you fix this? I use the same CC on 9 accounts and well obviously I have multiple accounts.... Stop sharing accounts and you'll probably stop being blocked for suspicious activity. There are some exceptions if for example you log into the game at work with a vpn or something which could cause your IPs to be geographically distant from each other. If you're really not sharing accounts and such then we could try to figure out what you're doing that I'm not. Link to comment Share on other sites More sharing options...
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