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Unable to purchase NC Coin


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So you have a black Friday deal going and I am currently getting an error everytime I try and purchase NC Coin. I've tried PayPal and Credit Card transactions and get an error everytime i attempt to complete the purchase. I've been told to try a different browser I've used both chrome and IE and I also tried purchasing on my phone. And the GM who emailed me was useless. I have never seen a sheer lack of customer service then I have with NC Soft. @Hime @Juji

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