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Hello, guys.

One of my accounts was blocked. Support wrote:

Account Name:  ***
Offense: Association to Exploitative Accounts
Penalty: Account Closure

We have reviewed and found the above action as well as the associated penalty to be consistent with our policies. We ask that you review our terms and rules of conduct, which are available here: http://us.ncsoft.com/en/legal/user-agreements/. This action against the account will not be removed and the penalty will stand.


What am I doing wrong?

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I don't understand too. I made just orc ~18 level.

Support wrote when I asked for the reason:

Our position on the account action has not changed. As previously stated, the action is permanent and will not be overturned.

As this issue has been fully reviewed and addressed to the highest degree that can be done, we are unable to assist you any further. As such, further replies or new support tickets regarding this account or issue may not receive a response.

Is it trolling?

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  • 2 weeks later...

Account Name: xxx
Offense: Association to Exploitative Accounts
Penalty: Account Closure

We have reviewed and found the above action as well as the associated penalty to be consistent with our policies. We ask that you review our terms and rules of conduct, which are available here: http://us.ncsoft.com/en/legal/user-agreements/. This action against the account will not be removed and the penalty will stand.

 

Got banned on two 16 lvl accounts that i created yesterday, support dont wanna to help me and tell me what is reason of ban. Is there reason for existence of ncsoft support?

Maybe its because that was my only 2 accounts without vip status?

Edited by wymagin
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