[Server Transfer Service Now Available!]

not work !!!! char not elegible but have all requirements...

[In game lag & log in failure.]

4 minutes ago, Hermes said:

Hello,

I just wanted to stop by this topic again and check if the connectivity issues that were reported yesterday were resolved.

Are you guys still experiencing issues when trying to log in?

PS. We have already started the work behind the scenes for compensation, and I will share the details once it's finalized.

Best Regards,
Hermes

After reconnection today I have only one disconnection around 2 hours agò, now it seems all ok, thx for ur work 

[In game lag & log in failure.]

4 minutes ago, CataPvE said:

Well we all had that problem,we lost alot of hours,maybe days of exp missing while we was disconnected,lagging. I think @Hermesis aware of this and maybe we will get another week of exp

can be a good compensation

[In game lag & log in failure.]

Ok now problem it seems solved...

but for all that buy a lot of boost for xp event and spendt money for that....

what is the compensation after 24hrs down and DC? 4 dandy balls?...

i hope the NC Staff make a good evaluation of that!

Thanks

[In game lag & log in failure.]

4 hours ago, Dwarfsaurus said:

Clearly this is an issue from the NCSoft routing to particular parts of Europe that block server interaction. 

Yes this is the problem and not the first time happend but now are almost 24 hrs...

1 hour ago, JoL said:

using data and making a hotspot..solved the problem..dunno wtf is wrong !

 

Yes working in hot spot with data cellular and in VPN, so the problem is of comunication between NCSoft Server and our ISP Provider, i think a DNS problem btw nothing that we can resolve alone.

 

@Hermes not any error, only the NC Launcher not opened (as if there isn't connection), when after many and many try finally launcher open can't login anywhere or u login and appear disconnected.