[Banned Accounts]

Hello,

Sorry, but we can't assist with account issues on the forums, please contact customer support -https://us-support.ncsoft.com/faq/lin2ncw

Regards

[Valentine’s Day Event]

Hi Senhorita,

There is no collection in Classic, the item description is incorrect.

Regards

[Game Launcher being crap as usual :)]

Hello,
Please contact Customer Support so they can gather more information about login issues: https://support.lineage2.com/hc/en-us
Regards.

[Live Server Maintenance: November 2, 2022]

Hi Everyone,

If you're having problems with disconnects and/or login issues, can you  please contact Customer Support with all relevant information including location so we can try and pinpoint the issue.

Thank you!

https://support.lineage2.com/hc/en-us
 

[Amzon Prime]

Hi everyone,

Wissp recently made a comment about this here - https://forums.lineage2.com/topic/25383-amazon-prime-gaming/?do=findComment&comment=176254

Regards.

[Aden Server Maintenance: September 28, 2022]

1 hour ago, Angeltim said:

Hello,

the information on the Aden Treasure Chest Event Page is not what you find in-game in the Special Crafting Tab

for example, on the Event Page for the Core Ring +3 Crafting Recipe, the most common reward with 95% success rate are 6 Boss Fragments.

in-game however, it shows you the reward will be 5 Giran Seals.

For the other boss jewelries, the supposed 6 Boss Fragments rewards are also showing only 1 Fragment.

Can we get reimbursement for the false advertising?

 

Hi Angeltim,

Thank you for highlighting this issue, the Event Page is going to be corrected, if it hasn't already, by the time of my posting.
Please contact support to request the Giran Seals to be returned if you've attempted to craft prior to this correction. You can contact support here - https://support.lineage2.com

Regards.

[Special Monthly Gift!]

Hi Everyone,

If you're unable to redeem a code as outlined here  (and please don't forget that each code only works once per account) then please contact Support: https://support.lineage2.com/hc/en-us

Regards.

[Live Server Maintenance: September 21, 2022]

1 hour ago, iHyperlite said:

@Hermes  @Wissp

 

your kaliel event store chest is now renamed to some hero soul crystal chest.  may wanna look at that...

Hi iHyperlite,
Thanks for pointing this out, I've asked about this and it's just a naming issue, the contents is still Kaliel’s.
Regards.

[When server transfer will be available again ?]

Hello,

Server transfers are still being worked on and we'll post news the moment they're switched back on.

Regards.