[Fisrt Souch Fire Att]

Hello everybody!
I am resorting to you once again due to the non-processing of the regularization of my Dethrone Skills. 
I am being hampered by a BUG that will take 3 weeks.
Nerfing my adenas 
3 X TOI
3 X Atelia
Transfer acquisition date 05/03/2023.
Char From Naia: Xxxxxxx
Char To Chronos: Xxxxxxx
I ask you to be quick in resolving this situation, as you have already identified and corrected the situation for several players.
I look forward to a quick and positive response!
Hug!

[Sever transfer Fail]

Goodnight!!! Gentlemen, why did the server transfer fail?