Bots
There are some individuals trying to game our system for personal gain and profit. We do not support any kind of automated gameplay in our game, and any accounts found doing so will be closed. Our team closes numerous accounts daily for illegal third-party usage, and will continue to do so.
We have an in-game system that allows you to report cheaters and automated gameplay. You report them using the ‘Report Auto Hunting’ action button. Only use this system to report characters you think are being suspicious – abusing this system may result in actions being taken against your account. You can also report illegal automated gameplay through our Support system, and if you chose to do that, please clearly indicate what you’re seeing and the offenders’ names. Please include screenshots if possible.
Adena Sellers
Unfortunately, the same individuals who exploit our system with illegal automated play are also trying to make a quick buck at your expense by illegally selling you Adena. We handle these accounts the same way we handle illegal automated gameplay—by closing the accounts as soon as we discover the activity. While it might not be the account that has been spamming you, we close accounts daily and will continue to close them. You can report Adena Sellers through our in-game system by right-clicking their name in chat and select ‘Block Adena Sales’. You can also report illegal automated gameplay through our Support system, and if you chose to do that, please clearly indicate what you’re seeing and the offenders’ names.
Do not buy Adena from Adena Sellers as that supports these illegal activities along with putting your own account at risk.
We understand that seeing this type of behavior from other players can lead to a frustrating experience. We are continuing to mitigate the impact of these types of activities as we continue to improve our detection methods and use the information provided from the reports that come in from our players. If your account has been closed, please contact Customer Support.
hi, i'm sorry to disappoint you, but this is bullshiet! i personally have reported bots at level 20 and now at level 35 they show up again always hitting without ss. i have spoken with people that were farming in the same area to report all those bots and they said that they have reported them for more than 1 week with video but nothing happened. why you put us to make the dirty work for you? you can simply hire an GM that has time almost everyday to check all the areas for bots. i came across dozens of party bots but i never saw an gm online when it happened. peace!
Reporting Scammers, Bots, & Adena Sellers
in General Classic Discussion
Posted
hi, i'm sorry to disappoint you, but this is bullshiet! i personally have reported bots at level 20 and now at level 35 they show up again always hitting without ss. i have spoken with people that were farming in the same area to report all those bots and they said that they have reported them for more than 1 week with video but nothing happened. why you put us to make the dirty work for you? you can simply hire an GM that has time almost everyday to check all the areas for bots. i came across dozens of party bots but i never saw an gm online when it happened. peace!