[Reporting Scammers, Bots, & Adena Sellers]

On 9/11/2018 at 11:50 PM, Hime said:

Scammers
There are unfortunately unsavory individuals looking to make a quick Adena by gaining your trust or by misrepresenting what they are trying to sell or buy.

The best way not to get scammed is to be extremely careful. Take an extra look before pressing okay, and be aware of the potential risks you’re taking on. Be wary of any character who asks to talk about a trade outside of game (Via Facebook, Discord, Skype..etc), as they maybe trying to gain personal information or hide their true intentions from our in-game logs. Our Support team will not be able to help you restore items lost as a result of a scam.
 
Bots
There are some individuals trying to game our system for personal gain and profit. We do not support any kind of automated gameplay in our game, and any accounts found doing so will be closed. Our team closes numerous accounts daily for illegal third-party usage, and will continue to do so.

We have an in-game system that allows you to report cheaters and automated gameplay. You report them using the ‘Report Auto Hunting’ action button. Only use this system to report characters you think are being suspicious – abusing this system may result in actions being taken against your account. You can also report illegal automated gameplay through our Support system, and if you chose to do that, please clearly indicate what you’re seeing and the offenders’ names. Please include screenshots if possible.

Adena Sellers
Unfortunately, the same individuals who exploit our system with illegal automated play are also trying to make a quick buck at your expense by illegally selling you Adena. We handle these accounts the same way we handle illegal automated gameplay—by closing the accounts as soon as we discover the activity. While it might not be the account that has been spamming you, we close accounts daily and will continue to close them. You can report Adena Sellers through our in-game system by right-clicking their name in chat and select ‘Block Adena Sales’. You can also report illegal automated gameplay through our Support system, and if you chose to do that, please clearly indicate what you’re seeing and the offenders’ names.

Do not buy Adena from Adena Sellers as that supports these illegal activities along with putting your own account at risk.

We understand that seeing this type of behavior from other players can lead to a frustrating experience. We are continuing to mitigate the impact of these types of activities as we continue to improve our detection methods and use the information provided from the reports that come in from our players. If your account has been closed, please contact Customer Support.

 

Hi there,the BOTS dont sell stem,.and we cant FARM stem cause the bots are there..like brekas..3> roxy