Nausea

Eh, I only want my XP back, that I payed for.

So last weekend during the XP event we had a PVP and I died in total 4 times. While it being a normal zone, the "characters death" box appears, and asks you to pay the gentle ammount of 80LCoin per death, to restore the lost 4% XP, by 100%. Ofc this is what option anyone would klick on even if it is a bit costly. 4% XP on lvl 85 wich I was takes some time... After each death my XP got restored, and that was the end of that. Like it should be. However, when teleporting out from primeval garden, I saw my XP bar filling up all green. What happened I thought a bit excited. Did I some how fill my XP bar to 98%?! Oh noes, I had deleveled to 98% on previous level, loosing in total 16% on my 4 deaths. Ofc I got worried, angry and confused. Did I missklick the XP restoration 4 times? A mistake I have never done before, now 4 times in a row? Then I remembered checking my XP a few times to see what I had gained while waiting for the bosses to spawn etc. No, I must have klicked the right option... No worries I thought, the GMs are competent and fair people who will reallize that I have spend an average of 100euros per day, buying consummables like sayhas blessings, event boxes etc, and they will probably see that my LCoin disappeared during resurrection, and help me to recover my XP back. That prooved to be easier said then done. After describing the matter as stated above in a support ticket, this was the initial response I got: Not very satisfied with the answer, feeling like they did not really read the whole matter, I explained again that I know that there is an intended XP loss upon death, but there is also an intended XP recovery option that costs LCoin (80pcs per usage), that I believe I have pressed. the response was as follows: Again I responded with the cost of ressurection, vs the cost of gaining 16% at level 85. Explaining that I lost a lot of time and some money with the loss of this XP bug. I asked them to please reffer the ticket to a higher GM tier if it exists... This was the final response of the matter: During the period of mailing back and forth, I used hero chat to see if others have had the same issue. And confirmed from a few other sources that in primeval garden, they had lost XP even though pressing the correct option to regain 100% XP. During our last visit to primeval garden another clanmember had the same bug, loosing a whopping 22%... How I see the matter is: Apparently the GMs sees the bug, as they did not deny that I had pressed the 100% XP loss reovery option. However they can not restore the XP, or the items that I had payed with money for and consummed to gain the said XP. This is very worrying, that the GMs, Game Masters, do not have the power to add XP to a specific character. Nor do they reimburse the consummables needed to gain that XP, or even the LCoins that I uses to get the 100% XP recovery. How can this game function properly with Game Masters having no power? If you have had identical issues, please contine this post with writing what have happend to you and your character. Hoping for resolution, Jakob/Bajs