6 hours ago, Hermes said:Hello everyone,
Thank you very much for your patience. I'm happy to announce that Chronos is back online.
The Angel Cat is already in the game, and we will have further compensation distributed during the week. Once I have the details, I will share them with you all.
Thanks again for your patience.
Hermes
this is unacceptable. it is going to take weeks for me to get all these macros fixed.
WHY IN THE F WOULD YOU WIPE ALL 20 OF MY BARS?!!!!!!!!!!
cant play for almost 24 hours. now cant play for many more because i have to fix what you messed up.
this is not ok. hire better people.
5 minutes ago, Hermes said:Hello everyone,
I know the situation is not ideal. We have our entire team working behind the scenes to get Chronos server back online as soon as possible.
The issue is much more complex than previously thought, and a lot of work is being done in our Database to ensure the problem is resolved for good. Also, it's not only us here at NCW working to resolve the issue, but the dev team is also involved in the work needed to bring the server back online.
As I stated before, we will plan to compensate everyone once the issue is resolved, but as a direct measure, once servers are back online, the Angel Cat will be spawned.
As most of the work is related to the Database, which is immense, the process is taking longer than expected, and we will need to extend the downtime again. We expect the Chronos to become available at 10 PM PDT.
I apologize for the inconvenience, and I appreciate everyone's support.
Hermes
so, 1 am eastern? that is absurd guys. really. the entire day has been lost, and the entire server has lost important things from it.
smh.
15 minutes ago, guti79_99 said:@HermesI understand there are factors that are out of our control (I work on tech support too), and sometimes it takes some time to figure out a problem. I am with you on that NCSoft. I've been there.
Now, what you have control over is the downtime compensation for Chronos server. A) Olympiad for example, Chronos was not able to compete on the last day of the month to do Oly, and we know the last week is the key. Chronos lost easily 5 or more heroes (lost also legendary hero too) because they were not able to do their matches. B) XP and Dethrone. We all know that Dethrone is the best XP of the week, and several players might not be able to xp during the week because work or life, but they look forward to be in Dethrone because the XP in there will make up for the missing XP during the week. Not only that, we compete in points with Naia and the winner server has extra XP/SP bonus for a month + adena.
I hope NCSoft realizes that Chronos not just lost 8+ hours (by the time this was posted) of XP in game, it lost more than that. Chronos lost Legendary hero of the month, several other heroes that were in the lead, and it also lost the competition in Dethrone which combined with Legendary hero is a descent xp/sp bonus Chronos won't get for a month.
I don't think the Golden balls are going to be enough of compensation this time, and you know that too. Please be fair with the compensation. Not sure how the compensation will work for heros that lost Oly this month.
MEGA word up on this.
14 minutes ago, NejJim said:pls dont reply to that idiot troller.. giving him ANY attention just give him more energy.. my advice.. look at his crying and troll posts.. and you will find out urself.. he actually a non contributing troller
finally figured out how to add that one to my ignore list.:)
15 minutes ago, aelian said:Calm down Brenda, you gonna get some free pixels for your valued lost time.
7 minutes ago, aelian said:As the guy said in the post they will work out the compensation once they stop the meltdown of Chronos - he will update you later, didn't say he will update you in 37 minutes.
Can you imagine if the DB went all corrupt because sun blasted the server with gamma radiation! Omg your itamz could be melting away as we speak, and knowing ncwest the backups are on the same server.
That would be a calamity!
if all you are going to do is make excuses for nc,why you replying? again, over 4 hours ago. not 37 minutes.
im assuming you dont really need these events to farm. you just pull out the credit card and rail 6 or 8 250 dollar purchases to get things like top grade rubys?
the rest of use have them ticking away if you were lucky enough to get one at this point.
i lose adena by the minute.
maybe you missed the title of my post.
also, that post was 4 hours ago.
what "additional" compensation?
20 pots? seriously? dont be disrespectful please by calling people "brenda".
thanks.
this is the worst ive ever seen since coming back to game in december of 2020.
chronos is still down? how does this only affect one server? server was fine for 3 days and all of a sudden it isnt?
i dont play oly, but if i did i would be p****ed. an hour of dethrone lost. all this on a saturday too.
i just took a two hour nap thinking it would be back up.
yall need to explain yourselves. we pay good money to play this game guys. come on. smh.
its covid and stuff, right?
i guess we now know why ncsoft cant get new players. im bout to just not bother with this game till tomorrow.
sad.
37 minutes ago, Juji said:The issue is still under investigation, but the number of enchanted cloaks made after the update was less than 40 people across both servers. We are in the process now of reverting back all the cloaks that were enchanted from 3/9 until the hotfix today.
10 bucks says they will keep those +20 cloaks like yall let them keep the shilen crystals.
true story, and they do cheat constantly.
I'm wondering when nc is going to be enforcing the EULA on pvp bots.
a ton of people are using them.
2 hours ago, Spirit said:How come both servers will now have same reset/cursed/swampland time?
because they intend to merge the NA server with the euro server in the future.
this is dumb. this is the NA server not the euro server.
this is not a euro server!
you changing the times is stupid for anything!
basically nobody will be able to get on, on the NORTH AMERICAN SERVER for much of anything that actually lives in north america.
swamp at 4 am and4 pm? nobody is awake at 4am, and nobody is home from work at 4pm. just to name one problem with one change.
ncsoft is really screwing over north america as usual. if you want euro times. go to a euro server. simple.
could yall please stop blocking my card? its getting tireing.
i still have not had my card unblocked on one of my other accounts and yall closed the ticket anyway.
now the log in server is all messed up.
please fix these issues.
5 minutes ago, Anak said:What about to try to disable BOTS ? Just for 1 week ?
there are no bots in this game anymore. automation is integrated into the game now.
the likely problem is that you guys keep removing programming for whatever reason to make it different than the original programming from south korea.
why exactly is this done? is it ncwest telling you to do it? cause, i would love to have the p atk boost back on mentee buff, and would love the enchant rate raised to what korea has.
also, please fix the melee attack lag!
word up chicken butt!
that new que tho? whats up with that? lose a half hour a day if you restart.
Chronos Server Connectivity Issues 8/27! - Resolved
in Archive
Posted
no its not an over reaction. i dont remember where these skills were in the slots. have to do it on subs also. x7 toons on each account.
not that anyone needs to explain themselves to you, but there you go. weeks to get it back to what it was. deleting half the macros aswell.