Jump to content
Forums

Juji

L2 Team
  • Content Count

    1,316
  • Joined

  • Last visited

  • Days Won

    110

Juji last won the day on August 4

Juji had the most liked content!

Community Reputation

1,231 Excellent

About Juji

  • Rank
    Lead Producer

Recent Profile Visitors

88,310 profile views
  1. This is a known issue that we have already bugged to the Dev team.
  2. Windows 7 OS is supported for GameGuard. We had some compatibility issues with Avast anti-virus last week that were fixed in today's update. Try logging your clients on the laptops again.
  3. I mentioned this on the maintenance thread from last week. We do not have any control over what other publisher security solutions can detect and block, so you will need to contact them regarding this issue.
  4. I already mentioned before that VMWare is not supported and using it to bypass the client limit is in violation of the EULA. https://forums.lineage2.com/topic/19436-vmware-not-working-is-this-deliberate-by-ncsoft/?do=findComment&comment=131736 We have also not seen any posts from players with different accounts in this thread as that would also be in violation of the Forum Code of Conduct.
  5. You should get the Lara's Elite Gift after the buff expires. If your buff expires while you are dead or teleporting, then you will not receive a gift box.
  6. If you are using a Virtual Machine, then you are probably getting blocked by GameGuard.
  7. Are you using any kind of VM software or tool like NetLimiter?
  8. Are you using a proxy to connect to the client?
  9. We do not have any control over what other publisher security solutions can detect and block, so you will need to contact them regarding this issue. Our support site has been updated with the latest articles regarding error messages. https://support.lineage2.com/hc/en-us/sections/115001364366-Error-Messages If you are still having issues after trying the methods provided in the support articles or have a different error message, then please submit a tech support ticket.
  10. We had some disconnections across multiple titles that we are investigating with Amazon (AWS).
  11. We are investigating the disconnections already. Update: It appears that disconnections occurred across multiple NCW titles. The team is looking into the issue with Amazon since we did not see any abnormal network activity.
  12. The issue is still being investigated by the Dev team. I added more critical error screenshots to the report yesterday along with a reminder.
×
×
  • Create New...