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GM_EVA

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Posts posted by GM_EVA

    Aden Server Maintenance: August 15, 2023

    in Aden News & Announcements

    Posted

    10 hours ago, Kiart said:

    Hello @Wissp

    Still a lot of people don't get points in Balok, can't claim the reward, only the mission works.

    Do we have any news about this?

     

    Regards,

    Hello,

    You can get the points from Balok only when you "last hit" the monsters.

    It would be easier to earn points when participating as a party with other players.

    If this solution still does not work, please submit a ticket to the Customer Support.

    Thank you.

    Eva

    Blackbird/Elcadia Emergency Maintenance: August 02, 2023

    in Archive

    Posted

    Hello,

    We've identified an issue where the craft rate for the "Mystery Box" promotion has been incorrectly applied on Blackbird and Elcadia servers.

    Please note that Blackbird and Elcadia servers will be down for emergency maintenance beginning soon at 10:30 a.m. UTC/GMT (August 2, 2023) and will be unavailable for approximately 30 minutes.

    During the maintenance, the following craft rates will be corrected.

    Items

    Incorrect rate

    Fixed rate

    Mystery Box Lv. 2 (Time-limited)

    18%

    15%

    Mystery Box Lv. 3 (Time-limited)

    15%

    10%

    Mystery Box Lv. 4 (Time-limited)

    12%

    8%

    Mystery Box Lv. 5 (Time-limited)

    9%

    6%

    Mystery Box Lv. 6 (Time-limited)

    6%

    4%

    Mystery Box Lv. 7 (Time-limited)

    3%

    2%

    Mystery Box Lv. 8 (Time-limited)

    1%

    1%

    Mystery Box Lv. 9 (Time-limited)

    0.6%

    0.5%

    Mystery Box Lv. 10 (Time-limited)

    0.3%

    0.2%

    Mystery Box Lv. 11 (Time-limited)

    0.15%

    0.1%

    Mystery Box Lv. 12 (Time-limited)

    0.06%

    0.05%

    Mystery Box Lv. 13 (Time-limited)

    0.02%

    0.03%

    Mystery Box Lv. 14 (Time-limited)

    0.01%

    0.01%

    We apologize for the inconvenience.

    Thank you.

    Eva

    Live Server Emergency Maintenance: July 20, 2023

    in Archive

    Posted

    Hello,

    We've identified an issue related to the limited craft amount for "Supplies Support Box".

    Please note that Chronos and Naia server will be down for emergency maintenance beginning Thursday, July 20th at 08:00 a.m. UTC/GMT and will be unavailable for approximately 1 hour.

    We apologize for the inconvenience and appreciate everyone's report on the forum.

    Thank you.

    Eva

    • Haha 1

    Known Issue: July 19, 2023

    in Archive

    Posted

    Hello,

    We've identified an issue related to the limited craft amount for "Supplies Support Box".

    An emergency maintenance will be conducted to resolve the problem, which the time is not yet specified.

    Please be aware that the server will go down during the maintenance.

    We will post the exact time as soon as it is specified, and keep updating this topic when there is more information to share.

    We apologize for the inconvenience.

    Thank you.

    Eva

    Live Server Maintenance: July 18, 2023

    in Archive

    Posted

    11 hours ago, Mete said:

    Having to click 100 times to craft the 100 daily pot boxes 1 by 1 was an epic troll. Thank you NCWestMuricaWhatever

    Hello,

    Thank you for the report.

    We apologize for the inconvenience for the Event Crafting for "Supplies Support Box".

    I have delivered the feedback to the dev team.

    We will share the related information as soon as we get any updates.

    Thank you.

    Eva

    Classic Server Maintenance: July 11, 2023

    in Archive

    Posted

    On 7/12/2023 at 5:11 PM, Sosta said:

    What a fake event!!! NPC "baby shark" not exist !!! 200k adena for 6 xp boost scrolls!!!

    LOL NCSOFT something is not right here!!

    We apologize for the confusion in the annoucement.

    The Event NPC is named "Bhan", not "Baby Shark".

    Characters level 60 or higher may teleport to Fantasy Island by talking to the Event NPC Bhan in each village.

    Rewards are given to the character who inflicts the last hit on the Snowy Jackpot and King Watermelons.

    Also, you can collect Watermelon Seeds from defeating monsters in regular Hunting Zones (Characters level 60 and higher).

    Please enjoy the Watermelon event!

    Thank you.

    Eva

    500kk or 1.5kkk ?

    in General Live Discussion

    Posted

    Hello,

    Thank you for the report and we apologize for the confusion in the announcement.

    It is supposed to be the same as the prices of other swimsuit appearance stones, which is 1,500,000,000 Adena.

    We have corrected the information on the announcement.

    Thank you.

    Eva.

    Aden Server Maintenance: June 27, 2023

    in Archive

    Posted

    On 6/27/2023 at 9:41 AM, SephirothBB said:

    Bug: beginner players are having to pay for teleport.
    And it ends up missing ADENA for that!

    Hello,

    The 19th Anniversary free teleport event has ended on June 20 maintenance.

    Please note that the free teleport is applied until level 40.

    Thank you.

    Eva

    Blessed exalted weapon enchants

    in General Live Discussion

    Posted

    Hello,

    Thank you for your inquiry. I’m answering your question below:

    The Blessed Exalted Weapon Enchant Scroll was never made available in the L2Store. This item is only purchasable during special sales like the “Night Market Promotion.”

    However, Blessed Exalted Armor sets, along with the Blessed Exalted Armor Enchant Scrolls are available 24/7 in the L2Store.

    I hope the above information is useful to you.

    Thank you.

    Eva

    Live Server Maintenance: June 27, 2023

    in Archive

    Posted

    4 hours ago, SummerSpice said:

    Can we get our Deleted Vitality Runes back? from our mentor toons that were deleted when they were lvl 85 + two days old? 

    We sincerely apologize for the inconvenience.

    We are currently investigating the issue and will notify as soon as possible if we receive any update from relevant teams.

    Once again, sorry for causing the inconvenience and hope you can bear with us until we can solve the issue.

    Thank you for your patience.

    Eva

    Live Server Maintenance: June 27, 2023

    in Archive

    Posted

    9 hours ago, Kale said:

    hi eva, thanks for the reference photo, can i asking you about de Transparent Sigil? how is that? are "absolutely INVISIBLES ? or is semi-transparent with a some shining effect? 

    thanks

    Hello,

    The Transparent Sigil is absolutely invisible, and it is made for people who don't like how their Sigils hide the appearances of swimsuits.

    Also, you can try the swimsuits on through the Event NPC Doorooroo, so feel free to try them on to see which is your favorite.

    Please enjoy the event.

    Thank you.

    Eva

    • Thanks 1
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