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Hauxen

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About Hauxen

  1. Don't use 'Check4Game'

    Your still misunderstanding the issue Beleaua, I too tried profiles - It's the L2 client directly ramping up gamma & brightness that occasionally when exiting the game doesn't revert. This leaves me with a ridiculously bright & unusable monitor which requires a reboot to fix. Unfortunately a lot of the threads on it have been lost on the old forums but people still suffer from the issue - I can assure you this isn't a lazy way & I'm pretty tech savy - Hence why after lots of googling & testing things out I fell upon using Check4Game which was the only reasonable solution. The real solution would be for NCSoft a multi milliondollar gaming company to fix the error back in it's hay day in 2006 - According to appeals, they are working on a fix (A 15 year in the making fix). I've only made the post to warn other new & veteran users that they are now banning for this commonly used piece of software so be aware. I'll no longer be playing Lineage 2 because I refuse to reboot my PC every time I want to play.
  2. After over 15 days of dealing with appeals I finally get a response that Check4Game isn't allowed & I was marked as 'suspicious activity' for using it. What's crazy is that the reason I use it is to fix my desktop brightness when leaving the game as it makes my monitor way too bright & unusable. The only way to fix this outside of Check4Game is to edit a .ini file within L2 (Which I didn't want to do) or Reboot. It was first reported when the game was released & only a small % of user seem to be effected to it but I'm not prepared to reboot my computer everytime I want to leave lineage.
  3. I started leveling another character but since they fixed the que - It takes hours to get on & I'm not willing to spend anymore money just to end up with another ban.
  4. Hey there, I don't want this to turn into a bash thread but enough is enough - I wrote my first email to you on the 5th of October after my account was locked out for buying premium with my credit card. I played for 2 days with no issues & got to level 25 - When I tried paying with Paypal for VIP I was rejected twice & then I used my personal credit card which worked. I've NEVER had issues using it online before but for some reason I have here? I finally received a response on the 9th asking for my last 4 digits & other AVS information. We're now on the 15th of October & I've not heard back - I'm now almost 10 days behind my friends & clan - You really need to fix your AVS system. I also PMed Hime with some time saving suggestions for your customer service team. Instead of making people email appeals then wait 3-5 days to be asked 4 template questions, why not just put those in the Auto-responder your send out? It would half your ticket load & save so much time on your end & frustration on ours.
  5. Don't waste time emailing without sending the following in the email: • List all possible emails that you would have used on the NC Account. • Billing information: If activated using a credit/debit card, please provide the last 4 digits of the credit card used ONLY. If activated using PayPal®, please provide the Transaction ID or the Invoice ID associated with the original activation purchase. If you have an Order ID number from a previous purchase on your NC Account, please provide that as well. • Provide location (City and Country) at the time of account creation. • What date of birth did you use when you created the account? It took 4 days for a reply from support for them to tell me they need my email address & above details. I'm not sure why they don't have this setup as an auto-responder for when you email 'appeals@ncsoft.com' since it would drastically reduce work for their customer service. Anyway - if you want to save yourself a bunch of hassle, you should send the above in your email.
  6. Don't waste time emailing without sending the following in the email: • List all possible emails that you would have used on the NC Account. • Billing information: If activated using a credit/debit card, please provide the last 4 digits of the credit card used ONLY. If activated using PayPal®, please provide the Transaction ID or the Invoice ID associated with the original activation purchase. If you have an Order ID number from a previous purchase on your NC Account, please provide that as well. • Provide location (City and Country) at the time of account creation. • What date of birth did you use when you created the account? It took 4 days for a reply from support for them to tell me they need my email address & above details. I'm not sure why they don't have this setup as an auto-responder for when you email 'appeals@ncsoft.com' since it would drastically reduce work for their customer service. Anyway - if you want to save yourself a bunch of hassle, you should send the above in your email.
  7. Don't waste time emailing without sending the following in the email: • List all possible emails that you would have used on the NC Account. • Billing information: If activated using a credit/debit card, please provide the last 4 digits of the credit card used ONLY. If activated using PayPal®, please provide the Transaction ID or the Invoice ID associated with the original activation purchase. If you have an Order ID number from a previous purchase on your NC Account, please provide that as well. • Provide location (City and Country) at the time of account creation. • What date of birth did you use when you created the account? It took 4 days for a reply from support for them to tell me they need my email address & above details. I'm not sure why they don't have this setup as an auto-responder for when you email 'appeals@ncsoft.com' since it would drastically reduce work for their customer service. Anyway - if you want to save yourself a bunch of hassle, you should send the above in your email.
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