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Handii

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About Handii

  1. Change Ncoin to VIP points

    You get VIP points when u spend Ncoins not when you purchase them so spend them and you get vip.
  2. Indeed like you said 100% the same problem and same response (or lack of real response) from ncwest. Not sure why it's so hard for them to fix it by removing 2400 coins and mailing the pack manualy as they appear to be unable to fix it in any other way.
  3. i buy pack and i cant login

    Once you brought the pack you need too collect it from the dimensional merchant and inside is a box that gives you vip 3, So in short yes you gotta wait 3-5hrs.
  4. VIP4 Drop rate when in party?

    In the stream they said that the person who does the most damage is the person who's vip bonus is counted. so if vip 0 does most damage then 0% bonus. No idea if its true but it is 100% what the ncsoft guy said in the stream when asked.
  5. We can't buy the launch pack

    The problem is my CP all has the rune so I will fall behind however it wont spend £60 a month on runes.
  6. We can't buy the launch pack

    Indeed, I have not had the issue for as long as you but been 3 days now (I think) since I brought 2400 coins that are just sitting there unable to be used to buy the package. I mean at this point you would have thought they would have just done it manualy for the bugged people... The crazy thing about this is that it's not that they may loose money as a result of this but more they have allready lost money from people who have refunded payments due too the broken site. The only thing I want is the rune + vip but buying 1 month rune on the store is £68.... I mean wtf!
  7. We can't buy the launch pack

    Been about 12hrs since my last copy paste response from them.
  8. We can't buy the launch pack

    My ticket on this issue got a response saying " This issue is under investigation by the development team and we're hoping for a fix soon. To keep up to date with the latest announcements, we encourage you to keep an eye on the official site for the latest news and information. " Honestly wouldnt really give a shit about waiting except when my char dc's and I have to wait 2hrs in a freaking que even though I have allready spent £25 on the account but there new website is nonfunctional so I can't get the vip I paid for. Actualy I guess I do mind that I am not getting +65% exp too....
  9. Can't purchase the Journey Pack for 800 NCoins

    This the response you will get from ticket; " At this time Game Support Team does not have a workaround. Once a fix has been created and tested it will be made available in a future update. "
  10. Apply code FAIL (ncoins)

    Same issue and this is what they told me: " At this time Game Support Team does not have a workaround. Once a fix has been created and tested it will be made available in a future update. "
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