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  1. 12/12/2018 i got ban permantly they answer me i use 3rd party program but i never use any program for autoplay
  2. hello my account is closed i send email to ncsoft and answer me Offense: 3rd Party ProgramPenalty: Account ClosureWe have reviewed and found the above action as well as the associated penalty to be consistent with our policies. We ask that you review our terms and rules of conduct, which are available here: http://us.ncsoft.com/en/legal/user-agreements/. This action against the account will not be removed and the penalty will stand. ---------------- but i didnt use any 3rd party program
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