1.) When did the issue first happen? Were there any unusual things you can think of that happened near that time?
2.) Do you see the issue on all characters on this account? Does it happen on other accounts also?
3.) If you have more than one PC, does the issue still occur on a different PC?
4.) Does the problem happen all the time or only sometimes? (We can see chat logs everyday showing up from the character in the correct chat channels).
5.) Have you tried to reinstall the game and testing it with the default settings?
6.) Which OS and build version do you play on?
Thanks
The same thing happened to me.
1. June 3rd.
2. Didn't test other chars on the same account. I could use chat as normal on other accounts.
3. Don't have other pc.
4. Happened only once.
5. No, just made a report. At first they told me it was fixed, but it wasnt so i msg support again. After the 2nd report which was 2 days later they fixed it.
6. Windows 10 Home.
PS. It also happened to few other clan members (MorningStar - Chronos) we just thought its some kind of new chat ban we receive after being mass blocked in game.
All chat goes to general chat
in Report A Bug
Posted · Edited by Nuky
The same thing happened to me.
1. June 3rd.
2. Didn't test other chars on the same account. I could use chat as normal on other accounts.
3. Don't have other pc.
4. Happened only once.
5. No, just made a report. At first they told me it was fixed, but it wasnt so i msg support again. After the 2nd report which was 2 days later they fixed it.
6. Windows 10 Home.
PS. It also happened to few other clan members (MorningStar - Chronos) we just thought its some kind of new chat ban we receive after being mass blocked in game.