I'm a returned player also and i changed my main because i needed a fresh start ! Im realy angry about valakas neck too because i cant transfer it on my new main ! I hope they gonna see your post and do somthing ! Many players wanna come back and play but they dont want a new account because old main have some gear-stones that cant be trade , only with dimensional ! SO..... NCSOFT DO SOMTHING WITH THE VALAKAS NECK AT LEAST!