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ShakaProphet

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About ShakaProphet

  1. Prestige pack- Day 10th without answer

    [Issue Description] I would love to open a ticket to recover prestige pack items in two accounts, however due to the excess of bugs in your system, i can't do that. Please read: https://forums.lineage2.com/topic/12414-unable-to-submit-a-ticket/ Some ppl (like me) are unable to submit a ticket as reported in the issue above. If you doubt, i can make a video to show you: [Steps to Reproduce] The following steps apply both to Edge and Chrome browsers. 1. Login to your account 2. Click the "Support" link in the upper right corner. 3. Click "Support > Lineage ||" 4. Click "Submit Ticket" 5. You are redirect to the page "My Account > Settings" instead of the Ticket Creation Page. [Expected Behavior] We should be redirect to the Ticket Creation Page, but not to the My Account Page. Result is that i am hands tied and can't solve the prestige pack problem.
  2. Prestige pack- Day 10th without answer

    Please take a look at https://forums.lineage2.com/topic/12432-receiving-prestige-items-fails/ In this case, I actually bought the prestige pack, but the items vanish and are not delivered. It is also impossible to submit the Ticket as reported at https://forums.lineage2.com/topic/12414-unable-to-submit-a-ticket/
  3. Receiving Prestige Items Fails

    Hello, I have prestige pack in two accounts. I just tried to receive the items through Dimensional Merchant, but it fails: Due to a System error, the product inventory cannot be used. Please try again later. So the item is not delivered and vanished permanetly from the Dimensional Merchant list. Now i cant claim it anymore!!! I lost two paid prestige packs now because to this bug and i cant open a Ticket cause of other bug reported at: https://forums.lineage2.com/topic/12414-unable-to-submit-a-ticket/ Screenshot: https://postimg.cc/9DQgwvV4 What to do????
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