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Hime

L2 Team
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Hime last won the day on October 17

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About Hime

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    Sr Community Manager
  1. If this is your first request to transfer the Launch Pack, go ahead and submit a ticket. In regards to items you've purchased with NCoin, it's best you communicate that in your ticket. Gameplay! Thanks! That's fine. We have certain conditions for the Pack to be restored on the new server. Just make sure the unused items are still on the Dimensional Merchant or on one character (vs spread around on multiple characters on the server).
  2. client broken again

    The issue should no longer persist. You will need to restart the launcher for the changes to be in effect. As a result of this fix, queue times will continue to be longer than normal. We are working on various options to alleviate the long queue times. Thank you!
  3. We have launched a new Lineage II Classic server, Gludio. The server (physically located in Texas, USA) is on GMT-4. Character transfers are not available at this time for the Classic servers, but if you wish to move your Launch Pack to a character on Gludio from Talking Island or Giran, please contact our Customer Support team.
  4. [News] Golden Compass Event

    I made a fat typo. It is an UNINTENDED item drop from the event boss monsters. Apologies for the confusion.
  5. Hang tight. We are looking into this right now. I will update when I get confirmation.
  6. Inactive AFK's Booted?

    We are looking into this right now. I will update when I get confirmation.
  7. [News] Golden Compass Event

    Thanks for letting us know. This item is an unintended drop item. Please hold onto it for now as we look into this. Edit: 'intended' to 'unintended'
  8. Hello, in regards to the Ertheia classes-- the class is not playable in Classic. We were able to address this issue last night and should not be an issue going forward. The unscheduled server maintenance is to addressing a changes that were missed in the first maintenance. Edit: Servers are coming online now. Thank you!
  9. Ertheia is not a playable class in Classic. We were able to address this issue last night and should not be an issue going forward.
  10. Hello all, We have a new event starting tomorrow after the maintenance for the Live servers. You can find the event details on the website: https://www.lineage2.com/news/golden-compass-event Known Issues: Accessory Solvent that is purchasable with adena+marks on the Meirin NPC rewards list is currently not usable in our version. Please do not buy the item. Crystal of Determination is an unintended reward from the event boss monsters. Please hold onto these as we look into the issue.
  11. Game servers will be down for maintenance beginning Wednesday, October 17, 2018 at 5am PDT / 7 am CDT / 8am EDT / 1300 GMT+1 and ending at approximately 7:15 am PDT / 9:15 am CDT / 10:15 am EDT / 1515 GMT+1. Estimated downtime is 2 hours and 15 minutes. With this maintenance: Standard database maintenance and application restarts will be performed. Golden Compass Expedition Event Begins (10/17~11/14). Details will be available shortly. Dandy and Angel Cat will leave the server. Known Issue with Event: Accessory Solvent that is purchasable with adena+marks on the Meirin NPC rewards list is currently not usable in our version. Please do not buy the item. If you have any questions about the changes taking place during this maintenance, please feel free to post them on the forums. We also encourage you to follow @LineageIIOps for maintenance and server status updates.
  12. Game servers will be down for maintenance beginning Wednesday, October 17, 2018 at 5am PDT / 8am EDT / 1300 GMT+1 and ending at approximately 7:15 am PDT / 10:15 am EDT / 1515 GMT+1. Estimated downtime is 2 hours and 15 minutes. With this maintenance: Standard database maintenance and application restarts will be performed. The respawn time for boss monsters in the Memorable Raid event has increased from 20 minutes to 12 hours. We found that players were logging multiple characters in the raid boss area to receive its rewards without actively participating in the event. If you have any questions about the changes taking place during this maintenance, please feel free to post them on the forums. We also encourage you to follow @LineageIIOps for maintenance and server status updates.
  13. Hi all, We've made a few more adjustments to the server. You may notice the queue times being shorter or moving quicker. There will be a standard maintenance tomorrow, and we're are still actively looking into additional options to further reduce the queue times or the queue all together. Thank you! It could be possible the launcher or L2 game process is still running in the background of your computer. Either try to close the process in your Task Manager or give your computer a restart.
  14. Hello all, We will be rolling a few changes to the servers to mitigate the long server queue times. The changes will not require any server down time, aims to reduce the wait time. The effects may not be noticeable immediately. In the meantime, we are also considering additional options to further reduce the queue time or the eliminate the queue all together. Thank you for bearing with us as we work through these issues to get you in game as soon as we can.
  15. Hello all, We have rolled out another fix for the 'client will be closed' issue while players wait in the queue or once they've reach the character screen. You should no longer be kicked from the queue while you wait. Queue times may be longer as players will no longer be kicked as they wait. No server downtime was necessary, but you will need to update the game client through the NC Launcher to receive the fix.
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