I agree, is the reality of the server.
I think all the people of the server are waiting for @Juji or his bosses to anwser to the clients. (Players)
This game is a business or a service product from a company that is NCwest, and the players are the client. Now the client are not satisfied with the service and the product. Many players have invested a lot of dollars or euros in the game.
We demands as customers an official answer of the future of the game from the administrators of NCwest.
Regards.