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drayna

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Same here. Also contacted support but no solution so far.

But I've found a way to get around this. For some reason launcher is unable to download some file/files in "Video" folder. So I downloaded full live client from L2 EU. All files in L2 EU Video folder got "-eu" suffix so this needs to be renamed to "-e" so it corresponds with ncsoft version. Example: "Q005-eu.usm" => "Q005-e.usm". After that I replaced all files in ncsoft's L2 Video folder with these files. And thats it - this fixed the issue for me.

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21 hours ago, Chainer said:

Same here. Also contacted support but no solution so far.

But I've found a way to get around this. For some reason launcher is unable to download some file/files in "Video" folder. So I downloaded full live client from L2 EU. All files in L2 EU Video folder got "-eu" suffix so this needs to be renamed to "-e" so it corresponds with ncsoft version. Example: "Q005-eu.usm" => "Q005-e.usm". After that I replaced all files in ncsoft's L2 Video folder with these files. And thats it - this fixed the issue for me.

Thank you Chainer, that worked for me!

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