drayna Posted April 20, 2019 Share Posted April 20, 2019 I need help with this error. Anyone have any ideas how ero e02018o solve this problem? the instructions on the site did not work for me! :T Link to comment Share on other sites More sharing options...
ogfullmelt Posted April 21, 2019 Share Posted April 21, 2019 same whats the solution peeps Link to comment Share on other sites More sharing options...
Moderators Onirique Posted April 21, 2019 Moderators Share Posted April 21, 2019 Greetings, Please reach out to our Support Team so they can help you troubleshoot this issue. Thank you! Link to comment Share on other sites More sharing options...
Chainer Posted April 21, 2019 Share Posted April 21, 2019 Same here. Also contacted support but no solution so far. But I've found a way to get around this. For some reason launcher is unable to download some file/files in "Video" folder. So I downloaded full live client from L2 EU. All files in L2 EU Video folder got "-eu" suffix so this needs to be renamed to "-e" so it corresponds with ncsoft version. Example: "Q005-eu.usm" => "Q005-e.usm". After that I replaced all files in ncsoft's L2 Video folder with these files. And thats it - this fixed the issue for me. Link to comment Share on other sites More sharing options...
Theodrik Posted April 22, 2019 Share Posted April 22, 2019 21 hours ago, Chainer said: Same here. Also contacted support but no solution so far. But I've found a way to get around this. For some reason launcher is unable to download some file/files in "Video" folder. So I downloaded full live client from L2 EU. All files in L2 EU Video folder got "-eu" suffix so this needs to be renamed to "-e" so it corresponds with ncsoft version. Example: "Q005-eu.usm" => "Q005-e.usm". After that I replaced all files in ncsoft's L2 Video folder with these files. And thats it - this fixed the issue for me. Thank you Chainer, that worked for me! Link to comment Share on other sites More sharing options...
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