Italianomedio Posted October 4, 2018 Share Posted October 4, 2018 Hello @Hime About:" Q: If I purchase a Classic Launch Pack and change my mind, can I get a refund? Yes, you can submit a refund request for the Classic Launch Pack if the code has not yet been applied to your account. " The refund is in Euro? Link to comment Share on other sites More sharing options...
L2 Team Hime Posted October 5, 2018 L2 Team Share Posted October 5, 2018 The Launch Packs are purchased in USD so they will be refunded in USD. Link to comment Share on other sites More sharing options...
Italianomedio Posted October 5, 2018 Author Share Posted October 5, 2018 6 hours ago, Hime said: The Launch Packs are purchased in USD so they will be refunded in USD. Thank you a lot @Hime Link to comment Share on other sites More sharing options...
Italianomedio Posted October 6, 2018 Author Share Posted October 6, 2018 @Hime again plz... Where i have to submit the refund request? I tryed search in the Account Section and in Support Section but i dont find any about Can you help me? Thank you Link to comment Share on other sites More sharing options...
L2 Team Hime Posted October 6, 2018 L2 Team Share Posted October 6, 2018 1 minute ago, Italianomedio said: @Hime again plz... Where i have to submit the refund request? I tryed search in the Account Section and in Support Section but i dont find any about Can you help me? Thank you You have to submit a ticket requesting a refund. Use the billing support category for your ticket. Link to comment Share on other sites More sharing options...
Italianomedio Posted October 6, 2018 Author Share Posted October 6, 2018 1 minute ago, Hime said: You have to submit a ticket requesting a refund. Use the billing support category for your ticket. Again thank you a lot... You answer me in less then a minute! :-) Ok... Perhaps i dont refund yet... Only for that good Customer Service Link to comment Share on other sites More sharing options...
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