GreenBuffer Posted November 29, 2018 Share Posted November 29, 2018 Hi, i´m having a problem at the website, im trying to open or submit a ticket, by the website, but every time i click at submit ticket, i got redirect to my account settings. please there is any way to solve that ? in game i can log in without problens... i already sent an email to support@ncsoft.com but only got an automatic reply and nothing was done... please help me, i need to use support painel, ty i apreciate your atention Link to comment Share on other sites More sharing options...
Kharaa Posted November 29, 2018 Share Posted November 29, 2018 Your web page its bugged. I press in "My tickets" or "Submit a ticket" and im redirected to Account Settings, wtf? I reported more than 5 bots in last week and they still boting and now i cant even reclaim that? Link to comment Share on other sites More sharing options...
Eindzele Posted November 29, 2018 Share Posted November 29, 2018 Same here Link to comment Share on other sites More sharing options...
Moderators Onirique Posted November 29, 2018 Moderators Share Posted November 29, 2018 Greetings, We are aware you can't submit a ticket via the website and are looking into this issue. In the meantime, you can email support@ncsoft.com with your issue. Make sure to include screenshots if you want to report automated accounts (bots). Reminder that the forums are not the place to send your screenshots as it is name-shaming and is not tolerated here. Thank you. Link to comment Share on other sites More sharing options...
izentrope Posted December 29, 2019 Share Posted December 29, 2019 Still can't submit a ticket... Link to comment Share on other sites More sharing options...
Peyota Posted October 15, 2021 Share Posted October 15, 2021 i have the same Problem 2021 :(( Link to comment Share on other sites More sharing options...
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